Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sonia Roy

Plano,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an Administration position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Operations Manager

Bhavya Global Limited
02.2013 - 05.2017
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed corporate vacation planning curating customized travel packages for institutional clients
  • Handled logistics for transport business of goods and managed a fleet of 100 plus trucks pan India
  • Maintain schedule and details of all trucks including source, destination, contents, estimated time of arrival.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Marketing Executive

Touriosity
04.2012 - 02.2013
  • Directly interacted with existing & prospective clients for securing advertisements for the monthly travel magazine
  • Planned and executed events and marketing programs to increase qualified leads.
  • Created presentations for space selling and product promotions
  • Negotiate advertisement rates and secured best deals for the organization
  • Grew to the position of lead marketing executive supervising a team of fresh graduates
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Engaged, informed and supported staff on media and marketing outcomes.
  • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
  • Identified value propositions and key messages for company marketing campaigns.

Education

No Degree - Software Quality Assurance Training

H2K Infosys
Atlanta, GA
12.2023

MBA - Marketing & Retail Management

EIILM
Kolkata, India
06.2012

Bachelor of Commerce - Accounting And Finance

University of Calcutta
Kolkata, India
05.2010

Skills

  • Project Management
  • Staff Training
  • Process Improvement Strategies
  • High-Pressure Environments
  • Staff Management
  • Superb Time Management Skills
  • Complex Problems Analysis
  • Business Administration
  • Sales Presentation
  • Microsoft Office Expertise

Languages

English
Full Professional
Hindi
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Operations Manager

Bhavya Global Limited
02.2013 - 05.2017

Marketing Executive

Touriosity
04.2012 - 02.2013

No Degree - Software Quality Assurance Training

H2K Infosys

MBA - Marketing & Retail Management

EIILM

Bachelor of Commerce - Accounting And Finance

University of Calcutta

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Sonia Roy