Sonia Rubiano
Sodexo USA
SANTA ANA,CA
1
Language
9
years of professional experience
Results-driven Senior Supervisor with expertise in employee supervision, data analysis, and process improvement. Proven track record of enhancing operational efficiency and fostering a culture of safety and communication.
Work History
Senior Supervisor
9 Years 2 Months- Overseen daily operations, ensuring compliance with safety and sanitation standards.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Coordinated schedules and workloads, optimizing resource allocation across teams.
- Developed training materials to enhance employee onboarding and continuous learning.
- Managed vendor relationships, negotiating contracts for supplies and services efficiently.
- Led safety audits and compliance inspections, fostering a culture of workplace safety.
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Trained staff and provided ongoing feedback and performance evaluations for development.
- Maximized personal competency through continuous professional development.
- Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance..
- Assessed problems and conflicts and resolved independently.
- Identified underperforming areas and implemented effective process improvements.
- Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within locations.
- Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
- Implemented process improvements, reducing waste and increasing operational efficiency.
Education
Associate of Arts - Architectural Drafting
Skills
Staff oversight
Employee supervision
Data analysis
Innovation skills
Languages
English
Timeline
Senior Supervisor
Sodexo USA
08.2017 - CurrentRead More
Universidad Pedagógica
Associate of Arts from Architectural Drafting
Read More