Krystal Dacre
Wernersville,PA
Summary
Efficient billing professional with more than 10 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
20
20
years of professional experience
Work History
Billing Clerk
Berks Plastic Surgery
06.2015 - Current
- Maintained detailed records of customer payments and billing adjustments.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Verified insurance of patients to determine eligibility.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
- Gathered information, assessed and fulfilled callers' needs and educated on important policies and procedures.
Patient Care Tech Aide
Reading Hospital - Tower Health
01.2004 - 08.2013
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Organized and managed care of patients undergoing various therapies and procedures.
- Reviewed patient history to verify conditions and current medications.
- Coordinated patient transfers to other facilities.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
East West School of Message Therapy
Wyomissing, PA08.2003
High School Diploma -
Conrad Weiser High School
Robesonia, PA06.1998
Skills
- Customer Communication
- Bookkeeping
- Accounting Support
- Data Entry
- Customer Service
- Financial Reporting
- Payment Transactions
- Medical Terminology
- Schedule Management
- Billing and Coding
- Claims Processing
- Clerical Support
- HIPAA Compliance Certification
- Teamwork and Collaboration
- Billing and Collection Procedures
- Patient Care Coordination
References
Amber Alexander, Senior Director of Donor Relations Lehigh University 602-821-6051
Lisa Kline, Food Service Manager Wilson School District 267-243-1494
Timeline
Billing Clerk
Berks Plastic Surgery
06.2015 - Current
Patient Care Tech Aide
Reading Hospital - Tower Health
01.2004 - 08.2013
East West School of Message Therapy
High School Diploma -
Conrad Weiser High School
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