Sonia Stevenson
Nottingham,MD
Summary
To obtain a career that will allow my current skills and abilities to be utilized while enhancing my overall professional development.
Overview
7
7
years of professional experience
Work History
EVS Director
Kaiser Permanente
Baltimore , MD
03.2022 - Current
- Conducted regular inspections of environmental areas to ensure compliance with safety regulations.
- Collaborated with medical staff to provide patient-specific cleaning services for special cases.
- Participated in facility committees related to safety, quality assurance and improvement activities.
- Prepared reports on departmental operations including productivity measures, cost savings initiatives.
- Trained new employees on proper use of chemicals, sanitation techniques, safety protocols and other job duties.
- Identified needs of customers promptly and efficiently.
Assist Patient Transport Director
Crothall Healthcare-UMMC Midtown
Baltimore, MD
03.2020 - 03.2022
- Support Patient Transport with overall planning, organizing, directing and controlling of Patient Transportation and hospital activities
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Relayed discrepancies, patient condition or special information regarding patient to appropriate personnel.
Unit Director
Crothall Healthcare EVS-UMMC Midtown
Baltimore, MD
03.2020 - 03.2022
- Played an essential role during the opening of 212,000 sq feet, Midtown outpatient Tower
- Establish and implementing policies and procedures for departmental operations supporting CDC Guidelines for COVID-19
- Responsible for department financial data and statistics while ensuring the department operates within budget
- Successful management of supervisors, client relations, patient and customer Satisfaction, program quality standards, performance improvement and personnel performance and productivity.
Assistant Director
Crothall Healthcare EVS
Baltimore, MARYLAND
08.2018 - 03.2020
- Oriented, trained, and directed staff to achieve objectives
- Managed schedules by completing work accurately and on time
- Mentored new employees on industry practices and business operations
- Monitored team compliance with safety and health guidelines
- Coached and guided direct reports on day-to-day operations and company policies and procedures
- Directed special projects and daily operations.
Operations Manager
Crothall Healthcare EVS
Baltimore, MD
01.2017 - 01.2018
- Responsible for assisting, directing and overseeing the support services operational needs of the department coordinate the task of frontline associates as a liaison between Administration and unit departments, providing the highest level of service.
Education
High School Diploma -
South Baltimore Learning Center
01.2014
Basic Medical Terminology Certificate
01.2014
Attending Community College of Baltimore County
Skills
- Microsoft Office
- Work ethic
- Flexible
- Critical thinking
- Medical Terminology
- Decision Making
- Quality improvements
- Quality assurance control
- Cost reduction strategies
- Expense tracking
- Over 12 years of managerial leadership in healthcare
Timeline
EVS Director
Kaiser Permanente
03.2022 - Current
Assist Patient Transport Director
Crothall Healthcare-UMMC Midtown
03.2020 - 03.2022
Unit Director
Crothall Healthcare EVS-UMMC Midtown
03.2020 - 03.2022
Assistant Director
Crothall Healthcare EVS
08.2018 - 03.2020
Operations Manager
Crothall Healthcare EVS
01.2017 - 01.2018
High School Diploma -
South Baltimore Learning Center
Basic Medical Terminology Certificate
Attending Community College of Baltimore County
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