Burhan Hysa
Kansas City,MO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
EVS Director
Research Medical Center
Kansas City, Missouri
01.2022 - Current
- Monitored employee performance through daily audits of completed tasks.
- Conducted regular inspections of environmental areas to ensure compliance with safety regulations.
- Participated in facility committees related to safety, quality assurance and improvement activities.
- Prepared reports on departmental operations including productivity measures, cost savings initiatives.
ENVIRONMENTAL SERVICES Assistant Director
Childrens mercy hospital
KANSAS CITY, MO
04.2020 - 04.2024
- Oversee the operational needs of the department that include coordinating and performing tasks, conducting payroll, and managing schedules of 3 operations managers and 93 full time hourly associates
- Assist the Director of Environmental Services with directing and serve as a liaison between administration and hospital departments to provide and establish the highest possible level of customer service and public health at the company's largest national account
ENVIRONMENTAL SERVICES MANAGER
Saint Lukes Health System
KANSAS CITY, MO
- 04.2020
- Conducted audits on a regular basis to evaluate adherence to established policies and procedures.
- Maintained records of hazardous waste management and disposal activities.
- Conducted regular inspections of site operations to ensure safety standards were met.
ENVIRONMENTAL SERVICES MANAGER
SHRINERS HOSPITAL FOR CHILDRENS
SAINT LOUIS, MO
01.2012 - 01.2017
- Responsible for financial management, budgeting, and forecasting; ensures sector is meeting monthly and quarterly financial performance expectations
- Manages staffing levels, competency of staff and training/education of staff
- Strong leadership of the team in making pursuit decisions relating to our position in the marketplace to drive win results
Education
GENERAL STUDIES -
SKENDERBEU HIGH SCHOOL
KAQANIK, KOSOVO05-2003
Skills
- Team leadership
- Management experience
- Customer service
- Knowledge of regulations
- Knowledge of cleaning equipment
- Knowledge of cleaning techniques
- Knowledge of cleaning chemicals
- Knowledge of cleaning supplies
- Proficiency in Microsoft Word
- Proficiency in Microsoft Excel
- Proficiency in Microsoft Outlook
- Ability to use two-way radios
- Ability to use pagers
- Ability to use other communication devices
- Ability to lead a team
- Ability to mentor a team
- Ability to work under pressure
- Professional appearance
- Professional demeanor
Languages
Albanian
Professional
Serbian
Professional
Timeline
EVS Director
Research Medical Center
01.2022 - Current
ENVIRONMENTAL SERVICES Assistant Director
Childrens mercy hospital
04.2020 - 04.2024
ENVIRONMENTAL SERVICES MANAGER
SHRINERS HOSPITAL FOR CHILDRENS
01.2012 - 01.2017
ENVIRONMENTAL SERVICES MANAGER
Saint Lukes Health System
- 04.2020
GENERAL STUDIES -
SKENDERBEU HIGH SCHOOL