Sonia Walker
Louisville,KY
Summary
Dynamic General Manager with a positive work-attitude, and a proven track record at Culver’s, excelling in operations management and leadership. Expert in boosting sales and profitability while fostering team unity, high employee and customers satisfaction. Skilled in relationship building and conflict resolution, ensuring operational excellence and financial stability.
Overview
6
6
years of professional experience
Work History
General Manager
Culver’s
Louisville, KY
03.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
High School Diploma -
Breckinridge County High School
Harned, KY05.2018
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Efficient multi-tasker
- Relationship Building
- Customer Service
- Conflict resolution techniques
- Interpersonal Skills
Timeline
General Manager
Culver’s
03.2018 - Current
High School Diploma -
Breckinridge County High School