Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Weiss

Hesperia,CA

Summary

Achieved significant improvements in customer satisfaction and financial accuracy as an Assistant Manager at Famous Footwear. Leveraged expertise in money handling and team motivation to enhance operational efficiency and foster a positive work environment. Demonstrated exceptional product knowledge and customer relations, driving performance beyond expectations.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Famous Footwear
02.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

The Lighthouse Christian Academy
Hesperia
05.1998

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge

Timeline

Assistant Manager

Famous Footwear
02.2022 - Current

High School Diploma -

The Lighthouse Christian Academy
Sonia Weiss