Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonia Ochoa

Miami

Summary

Warehouse Operations Manager with 12+ Years of Experience


Focused warehouse professional with over 12 years experience in shipping and receiving, inventory management, and team leadership. Highly skilled in devising strategic plans to increase workflow efficiencies, team performance, and quality assurance standards. Seeking to leverage background and formal training to take the next career step in warehouse management with a respected organization focused on building strong relationships with customers and vendors through exceptional service.

Overview

25
25
years of professional experience
1
1
Certification

Work History

FC Associate 1, Level 1

Amazon Logistics
01.2018 - Current
  • Processed and managed high volumes of customer orders to ensure timely and accurate fulfillment
  • Operated warehouse equipment including pallet jacks, forklifts, and hand trucks
  • Conducted inventory checks and maintained inventory accuracy
  • Collaborated with team members to meet and exceed performance targets
  • Adhered to safety protocols and maintained a clean work environment.

Warehouse Operations Manager

ULTRABOX SA
01.2007 - 04.2018
  • Directed warehouse operations to ensure timely and accurate inventory receipt and delivery
  • Managed, trained, and motivated warehouse staff; handled associate selection and performance
  • Supervised receipt of merchandise, ensuring compliance with Distribution Center standards
  • Oversaw staff in reconciling materials against invoices and customer orders
  • Recommended strategies to improve productivity, efficiency, and accuracy
  • Operated forklifts and hand trucks for shipment transport.

Machine Operator

MIAMI QUALITY GRAPHICS
10.2002 - 01.2007
  • Ensured decals met highest quality standards
  • Achieved production goals for decal printing
  • Completed paperwork accurately and promptly
  • Monitored printing processes to meet industry standards and deadlines.

Shipping Coordinator

AMERICAN WINGS
06.1999 - 08.2002
  • Reconciled incoming shipments with records to maintain accuracy
  • Coordinated shipments and deliveries with carriers
  • Managed shipping supplies and inventory
  • Prepared work orders and shipping documents for efficient routing.

Education

Tourism and Travel Management -

Universidad INPAHU
Bogota, Colombia

Airline Management -

Universidad UNITED
Bogota, Colombia

Skills

  • Warehouse Operations Management
  • Shipping and Receiving
  • Inventory Management
  • Quality Assurance
  • Process Improvement
  • Staff Development and Leadership
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Warehouse Management Systems (WMS)

Certification

  • Forklift Certification, 2001-01-01
  • Transportation Security Administration (TSA) – Dangerous Goods Courses

Timeline

FC Associate 1, Level 1

Amazon Logistics
01.2018 - Current

Warehouse Operations Manager

ULTRABOX SA
01.2007 - 04.2018

Machine Operator

MIAMI QUALITY GRAPHICS
10.2002 - 01.2007

Shipping Coordinator

AMERICAN WINGS
06.1999 - 08.2002

Tourism and Travel Management -

Universidad INPAHU

Airline Management -

Universidad UNITED

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Sonia Ochoa