SONIKA JASWAL
Devon,PA
Summary
Dynamic professional with a proven track record at Cambata Aviation, adept in records management and fostering team collaboration.Demonstrates exceptional time management and leadership skills, contributing to significant operational improvements. Excelled in optimizing team resources, enhancing parent-teacher communication at JR Educational Institute and improving customer relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Supervisor
Cambata Aviation
03.2005 - 12.2009
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
Trainee
Air India
12.2004 - 02.2005
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Interacted with customers under supervision to support operational objectives.
Education Counselor
JR EDUCATIONAL INSTITUTE
07.2004 - 11.2004
- Strengthened parent-teacher communication by organizing informative meetings, addressing concerns, and sharing student progress.
- Met with students in-person and spoke over telephone to help students construct class schedules.
- Established a supportive environment for all students by fostering open communication lines between faculty members, parents, and fellow counselors.
Education
POST GRADUATE DIPLOMA - Human Resources Development
Indira Gandhi National Open University (IGNOU)
DELHI, INDIA03-2010
Bachelor of Arts - BDP, ECONOMICS, ENGLISH , HINDI
DELHI UNIVERSITY
DELHI, INDIA07-2004
HIGH SCHOOL - ENGLISH, ECONOMICS, MATHS, ACCOUNTANCY, BUSINESS
GGSS SCHOOL
DELHI, INDIA05-2001
Skills
- Records management
- Time management
- Parent-teacher collaboration
- Training and mentoring
- Team collaboration
- Customer relationship management
- Issue resolution
- Operations support
Accomplishments
NCC B certificate holder in A grade.
Worked as a secretary in college for ARTS N CULTURE SOCIETY and WOMEN DEVELOPMENT CENTRE.
Organised debates and SPIC MACAY Concerts for college.
Participated in various inter school debating competitions.
Appeared in Olympiad exam of Maths & Science
Certification
· Completed course in AMADEUS (computerised reservation system) from IITC.
· Completed airline travel agents personal course from YMCA.
Underwent document check training from British High Commission
Languages
English
Professional Working
Hindi
Native or Bilingual
Timeline
Assistant Supervisor
Cambata Aviation
03.2005 - 12.2009
Trainee
Air India
12.2004 - 02.2005
Education Counselor
JR EDUCATIONAL INSTITUTE
07.2004 - 11.2004
POST GRADUATE DIPLOMA - Human Resources Development
Indira Gandhi National Open University (IGNOU)
Bachelor of Arts - BDP, ECONOMICS, ENGLISH , HINDI
DELHI UNIVERSITY
HIGH SCHOOL - ENGLISH, ECONOMICS, MATHS, ACCOUNTANCY, BUSINESS
GGSS SCHOOL
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