Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SONIYA SIMON

Tampa

Summary

Registered and PTCB-certified pharmacy technician with four years of experience working in a hospital (inpatient), retail, and specialty pharmacy. Dedicated and detail-oriented, focused on accuracy and efficiency, looking to acquire a challenging position in an environment where I can best utilize my skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Customer Service Representative

Walgreens
Plant City
06.2025 - Current
  • Operated cash register to process payments from customers.
  • Greeted customers, answered questions and provided assistance with product selection.
  • Performed other duties as assigned by management team.
  • Answered incoming calls promptly, courteously, and professionally.
  • Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.

Specialty Pharmacy Technician

Salhab Pharmacy
Tampa
04.2025 - 06.2025
  • Processed orders from physicians' offices via telephone, fax or electronic means.
  • Managed customer inquiries regarding prescription status or insurance coverage issues.
  • Coordinated delivery services of specialty medications to patients' homes or other designated locations.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Prepared prescription transfers to other pharmacies.

Inpatient Pharmacy Technician (RPhT)

St.Josephs Hospital
Tampa
12.2021 - 08.2023
  • Compounded non-sterile oral solutions, oral suspensions and topical ointments under Pharmacist's supervision.
  • Prepared unit doses for pediatric patients through BD Cato software and delivered them to all the units after verified by the Pharmacist.
  • Routinely checked for outdated or soon to expire commercially available products and compounded products.
  • Adhered to all safety protocols when handling hazardous materials.

Inpatient Pharmacy Technician (CPhT)

Rush University Medical Center
Chicago
11.2019 - 11.2020
  • Delivered medications to nursing stations and surgery units.
  • Loaded medication into Pyxis with appropriate barcode scanning and filled unit doses in the patient specific bins and outdated expired medications from the Pyxis bins.
  • Filled Controlled substance orders and reconciled all discrepancies on a daily basis and reported the discrepancies to the Narcotic technician or Pharmacist.
  • Assisted with filling, dispensing, repackaging and labelling of medications including bulk supplies with final check performed by a Pharmacist.
  • Ability to follow written instructions for compounding with aseptic technique for hazardous drugs.
  • Trained new hires and Pharmacy students as well as interns in job specific functions.
  • Conducted monthly inspection of the assigned units.
  • Performed cycle count and removed outdated drugs from the carousels.
  • Assisted in the waste management and disposing.

Education

Doctor of Pharmacy -

M. S. Ramaiah College of Pharmacy
India
09-2018

Skills

  • Operation and Care of specialized pharmaceutical dispensing equipment
  • Receiving incoming supplies
  • Storage of medications
  • Compounding techniques
  • Microsoft Word
  • Microsoft Outlook
  • Rx ideas
  • Time management
  • Continual learning
  • Prioritizing tasks
  • Effective communication
  • Following directions
  • Accepting responsibility
  • Team collaboration
  • Customer service
  • Patient communication
  • Sales assistance
  • Cash handling accuracy
  • Stocking shelves

Certification

PTCB

Timeline

Pharmacy Customer Service Representative

Walgreens
06.2025 - Current

Specialty Pharmacy Technician

Salhab Pharmacy
04.2025 - 06.2025

Inpatient Pharmacy Technician (RPhT)

St.Josephs Hospital
12.2021 - 08.2023

Inpatient Pharmacy Technician (CPhT)

Rush University Medical Center
11.2019 - 11.2020

Doctor of Pharmacy -

M. S. Ramaiah College of Pharmacy

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