Sonja Crittenden
Pharmacy Technician
Indianapolis,IN
Summary
Successful Pharmacy Technician bringing experience in filling prescriptions with expert accuracy, building relationships with nurses/providers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. IV trained
Overview
2
2
years of professional experience
2
2
Certification
Work History
Pharmacy Technician
IU Health Riley Hospital for Children
Indianapolis, IN
02.2023 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Verified accuracy of medication labels before they were dispensed to customers.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepared prescription transfers to other pharmacies.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Maintained proper storage and security conditions for drugs.
- Mixed pharmaceutical preparations according to written prescriptions.
- Established or maintained medications and other patient profiles.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
Pharmacy Technician
Amazon Pill Pack
Plainfield, IN
10.2022 - 02.2024
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Verified accuracy of medication labels before they were dispensed to customers.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Provided education materials about medications to patients upon request.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Entered prescription information into computer databases.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Maintained proper storage and security conditions for drugs.
Packer Associate
Amazon
Plainfield, IN
06.2014 - 10.2022
- Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
- Ensured that all products were properly packaged before being shipped out of the facility.
- Labeled packages with shipping information such as address labels or colored stickers.
- Checked for damaged goods and recorded discrepancies on appropriate paperwork.
- Identified incorrect or damaged items received from suppliers and reported them accordingly.
- Prepared orders for shipment by selecting proper containers and packing material.
- Sorted various types of merchandise into designated areas according to established procedures.
- Stacked boxes onto pallets in an orderly fashion to ensure stability during transport.
- Organized packages according to size, weight, destination, or type of product using hand-held scanners.
- Inspected outgoing shipments to ensure conformance with customer requirements.
- Performed daily safety checks on machinery prior to use in order to prevent accidents.
- Repackaged bulk items into smaller quantities for individual sale or distribution.
- Provided assistance with unloading incoming freight trucks when needed.
- Transported finished goods from production area to loading dock for shipment.
- Unloaded incoming shipments of product from trucks, verified contents against packing slips, and placed items in designated storage areas.
- Updated computerized tracking systems with package details such as weights, destinations, barcodes.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Trained new employees regarding warehouse procedures and standards.
- Assembled cartons, crates and containers to prepare for shipping.
- Operated hand trucks, pallet jacks and forklifts to move materials.
- Arranged items on pallets according to size and weight.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Notified team leader of product discrepancies and equipment malfunctions.
- Reported safety or workflow concerns to leadership for further investigation.
- Tracked inventories and input equipment counts into warehouse databases.
- Accomplished production goals by working with speed and accuracy.
- Cleaned containers, supplies or work areas using cleaning solutions.
- Remove completed or defective products or materials, placing on conveyors or loading docks.
- Loaded and unloaded items from machines, carts and dollies.
- Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
- Transferred packaged product from packaging to recipient or stock.
- Sealed containers or materials using glues, fasteners and tape.
- Marked and labeled containers, container tags or products using marking tools.
- Applied lids or close-ups in finalization of product.
- Assembled, lined and padded cartons and containers.
- Examined and inspected containers, materials or products to meet quality specifications.
- Unpacked, verified and recorded incoming merchandise or material.
- Obtained, moved and sorted products and materials.
- Staged loaded pallets with hand truck for fork truck pick-up.
Education
Pharmacy
Ancora Vocational Training
Austin, TX11-2022
Medical Insurance Coding
Ashworth College
Norcross, GA06-2019
Long Term Care
University of Phoenix
Phoenix, AZ06-2016
Certification
- Medical Billing and Coding
- Long Term Care
- CPhT - Certified Pharmacy Technician (Certification #R8F7R4M7)
References
References available upon request.
Timeline
Pharmacy Technician
IU Health Riley Hospital for Children
02.2023 - Current
Pharmacy Technician
Amazon Pill Pack
10.2022 - 02.2024
Packer Associate
Amazon
06.2014 - 10.2022
Pharmacy
Ancora Vocational Training
Medical Insurance Coding
Ashworth College
Long Term Care
University of Phoenix
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