Artika Darshani
Beaverton,OR
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with proven expertise at Rite Aid in optimizing pharmacy workflow and enhancing customer service. Skilled in problem-solving and inventory management, I effectively trained new team members and ensured patient safety through accurate medication dispensing. Committed to maintaining confidentiality and delivering exceptional care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Rite Aid
05.2012 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Education
Bachelor of Arts -
Fiji National University
Fiji Islands04-2011
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Certified pharmacy technician
- Medical insurance claims processing
- Employee training
- Inventory management
- Team coordination
- Technical skills
- Customer service
- Attention to detail
- Communication
- Multitasking abilities
Certification
- Pharmacy Technician - Oregon Board of Pharmacy
- Pharmacy Technician Certification Board (PTCB)
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Pharmacy Technician
Rite Aid
05.2012 - Current
Bachelor of Arts -
Fiji National University
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