Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Jo'Nia Epps

Gaffney,SC

Summary

Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Walgreens
Gaffney, SC
02.2025 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Provided education materials about medications to patients upon request.

Store Associate

Walmart
Gaffney, SC
06.2022 - 02.2025
  • Operated scanning equipment for price checks and stock replenishment.
  • Performed daily opening and closing procedures for store operation.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Processed sales transactions accurately and efficiently at the cash register.
  • Processed returns and exchanges according to company policy.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Resolved customer complaints promptly with professionalism and courtesy.
  • Answered incoming calls regarding product inquiries or orders.

Education

Bachelor of Science - Diagnostic Medical Sonography

South College
Asheville, NC
08-2026

Skills

  • Medical terminology
  • Healthcare compliance
  • Patient education
  • Confidentiality and HIPAA
  • Drug safety
  • Insurance billing
  • Insurance verification
  • Customer service
  • Patience and empathy demonstration

Languages

English
Full Professional

Affiliations

  • Full time student actively pursuing coursework in Bachelor's of Science w/Con Diagnostic Medical Sonography

Timeline

Pharmacy Technician

Walgreens
02.2025 - Current

Store Associate

Walmart
06.2022 - 02.2025

Bachelor of Science - Diagnostic Medical Sonography

South College

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