Sonja Donaldson
Chicago,IL
Summary
Compassionate Community Health Worker with over 10 years of experience in fast-paced positions. I'm Committed to helping community members improve wellness through hands-on support and education. With several years of warehousing, logistics and administrative experience that would be an asset to any organization
Overview
16
16
years of professional experience
Work History
Community Health Worker
Greater West Town Project
11.2021 - Current
- Familiar with NowPow platform to contact anyone diagnosed with COVID19, determine exposure, assess symptoms, refer for testing according to established protocols provide them with instructions for isolation or quarantine
- Call contacts of newly diagnosed cases
- Communicate with contacts in a professional and empathetic manner maintaining emotional and cultural awareness
- Collect and record information on symptoms and needs into the database system with accuracy
- Provide contacts with approved information about isolation and quarantine procedure, and if appropriate, refer them to testing according to protocol and/or to a COVID-19 community Support Specialist for social resources
- Follow a set script to inform contacts about the importance of isolation or quarantine and what to do if symptoms are present or develop
- Schedule Vaccine appointment and assisted with resources as needed
- Explain importance of contact tracing to prevent disease transmission and keep communities healthy.
- Helped vulnerable individuals navigate complex healthcare system.
- Addressed patient concerns and provided support to vulnerable demographics.
- Targeted specific community groups with wellness and disease management information.
Rideshare Driver
Lyft
03.2017 - 08.2021
- Followed safety rules to keep clean driving record with no accidents or incidents
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards
- Cleaned vehicle regularly to maintain professional appearance
- Achieved consistently high customer scores due to exceptional service
- Drove passengers from pick-up points to deliver to destination
- Used advanced driving techniques to better improve time management and safety
- Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors
- Arranged to pick up customers or groups.
Receiving Clerk
Weiss Memorial Hospital
12.2015 - 03.2018
- Stored prepared articles and supplies in designated areas
- Filled requisitions, recorded charges for each department and maintained inventory
- Answered calls and pages within hospital pertaining to emergency orders
- Delivered medical supply to various departments throughout hospital
- Rotated stock to keep up with expiration dates
- Maintained a clean area to ensure product safety and public safety.
Warehouse Associate
ParceLite Solutions
01.2010 - 04.2015
- Unloaded, scanned and sort parcels 60K-85K daily
- Assisted with training of new associates on all positions within the facility
- Led safety initiative to prevent injuries
- (stretching)
- Maintained documentation of daily errors found within the facility
- Documented training of new associates
- Served as a backup to lead personnel
- Assisted in ensuring the layout of the facility promoted safety and reduced errors
- Maintained an average of scanning 700 parcels per hour
- Coordinated pick up times with postal services as well as assist with discrepancies with charges and weights
- Verified completion of shipments for all daily loads
- Maintained load documents that include bill of ladings as well as load tags created for over 100 customer drop points
- Provided quality check standards for each prepared load daily
- Served as a liaison between load area and documentation center to resolve document and/or load errors
- Verified seals for all incoming and outgoing loads.
Inventory Clerk
Jewel Foods
11.2007 - 10.2008
- Worked in an environment with various temperatures
- Performed scheduled inventory counts and supply audits
- Coordinated inventory, stocking and ordering
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room
- Prepared inventory for shipment by attaching tags and labels
- Supported management and other team members during physical inventory planning activities.
Education
GED -
Malcolm X College
1900 W Jackson Blvd, GEDSkills
- Microsoft Office proficiency
- Organized and detail-oriented
- HIPAA guidelines
- Resource advocacy
- Friendly, positive attitude
- Data management
- Safety and compliance
- Data evaluation
- Quality Assurance
- Resource Advocacy
- Public Outreach
- Microsoft Office Proficiency
- Healthcare Advocacy
- Community Health Improvement
Timeline
Community Health Worker
Greater West Town Project
11.2021 - Current
Rideshare Driver
Lyft
03.2017 - 08.2021
Receiving Clerk
Weiss Memorial Hospital
12.2015 - 03.2018
Warehouse Associate
ParceLite Solutions
01.2010 - 04.2015
Inventory Clerk
Jewel Foods
11.2007 - 10.2008
GED -
Malcolm X College
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