Sonja Lubinski
Lakeland,FL
Summary
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Cardinal Tax and Accounting
08.2024 - 10.2025
- Coordinated scheduling and appointment management for clients, enhancing operational efficiency.
- Developed and maintained filing systems, ensuring accurate documentation and easy retrieval.
- Assisted in preparing financial statements, improving accuracy of client reporting.
- Responded to client inquiries promptly, fostering positive relationships and client satisfaction.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Patient Registration Specialist
Peace River Center For Personal Development
10.2022 - 07.2023
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Imaged and scanned patient and registration documentation into electronic patient record via System.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Accurately inputted patient and insurance information into company's computer system using Software.
- Scheduled Number+ appointments using computerized calendars in System.
- Secured confidential patient information from unauthorized access.
Warehouse Associate
Amazon Robotics
08.2021 - 09.2022
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
- Checked packages and merchandise for damage and notified vendors.
Patient Registration Specialist
Lakeland Regional Health Medical Center
01.2019 - 07.2021
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Imaged and scanned patient and registration documentation into electronic patient record via System.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Accurately inputted patient and insurance information into company's computer system using Software.
- Visited patients' rooms to collect insurance and financial information required for registrations.
- Distributed informational materials, necessary forms and hospital procedures to patients.
- Collected, organized and entered patient data into medical systems.
Education
Accounting
Polk State College
Lakeland, FLHigh School -
Lakeland Senior High School
Lakeland, FL05.2003
Skills
- Patient Registration
- Data Confirmation
- Releases Processes
- Specialist Procedures
- Registration Requirements
- Registration Processing
- Registration Services
- Demographics Information
- Verifying Eligibility
- Reading Comprehension
- Patient Admission
- Payment Collection
- Clerical Support
- Processed Payroll
- Verified Patient insurance
Volunteer
Volunteered at Jou FM and at schools
Timeline
Administrative Assistant
Cardinal Tax and Accounting
08.2024 - 10.2025
Patient Registration Specialist
Peace River Center For Personal Development
10.2022 - 07.2023
Warehouse Associate
Amazon Robotics
08.2021 - 09.2022
Patient Registration Specialist
Lakeland Regional Health Medical Center
01.2019 - 07.2021
Accounting
Polk State College
High School -
Lakeland Senior High School
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