Sonja Reavis
St. Petersburg,FL
Summary
Compassionate customer service professional with strong attention to detail. Experienced in enhancing client experiences and maintaining smooth operations in retail and caregiving environments.
Overview
11
11
years of professional experience
Work History
Hospital Stay
Hospital Stay
St. Petersburg, Florida
10.2025 - 06.2026
Cashier
Winn Dixie Supermarket
St Petersburg, FL
02.2024 - 10.2025
- Processed customer transactions efficiently at checkout stations.
- Handled cash, credit, and debit payments accurately.
- Provided friendly customer service to enhance shopping experience.
- Maintained clean and organized checkout areas throughout shifts.
- Collaborated with team members to ensure smooth store operations.
Elderly Caretaker
Ena Dahm
St. Petersburg, Florida
01.2021 - 03.2024
- Facilitated daily living activities and personal care for clients.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Developed and implemented engaging activities that promoted social interaction and cognitive stimulation for clients.
- Administered medications according to prescribed schedules and guidelines, contributing to clients' overall health management and well-being.
- Coordinated transportation for medical appointments and social outings, ensuring clients maintained access to essential services and community engagement.
- Executed light housekeeping tasks to maintain a clean living environment for clients., including laundry, dusting, and vacuuming.
- Prepared meals and snacks in accordance with dietary requirements.
Elderly Caretaker
IHSS In Home Support Services
Mar Loma
01.2019 - 12.2020
- Assisted clients with daily living activities and personal care needs.
- Developed engaging activities to promote social interaction and mental stimulation.
- Monitored health conditions and reported changes to healthcare professionals.
- Ensured a safe and comfortable living environment for residents.
Elderly Caregiver
Hall Family Trust
Escondido, California
02.2015 - 12.2018
- Supported mobility by assisting clients with walking, transferring, and using mobility aids.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided daily assistance with personal hygiene and grooming tasks for clients.
- Engaged clients in meaningful conversations to promote mental stimulation and emotional well-being.
- Developed strong relationships with clients based on trust and respect.
Education
Medical Administration - OSHA, HIPAA (Certification), CPT/ICD-9 Coding
Everast University
Largo, FL06-2014
Skills
- Customer service
- Checkout systems
- Sales support
- Health monitoring
- Mobility support
- Transaction processing
- Client relationship management
- Care coordination
- Care plan management
- Compassionate client care
- Medical appointment coordination
Timeline
Hospital Stay
Hospital Stay
10.2025 - 06.2026
Cashier
Winn Dixie Supermarket
02.2024 - 10.2025
Elderly Caretaker
Ena Dahm
01.2021 - 03.2024
Elderly Caretaker
IHSS In Home Support Services
01.2019 - 12.2020
Elderly Caregiver
Hall Family Trust
02.2015 - 12.2018
Medical Administration - OSHA, HIPAA (Certification), CPT/ICD-9 Coding
Everast University