Sonjarel Ciancas
Orlando
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
Universal Studios
Orlando
09.2022 - Current
- Provided training and guidance for new employees in merchandising practices.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Education
High School Diploma -
Oak Ridge High School
Orlando, FL06-2020
Skills
- Visual merchandising
- Product display
- Inventory management
- Customer service
- Employee training
- Problem solving
- Team collaboration
- Excellent communication
- Active listener
Languages
Spanish
Native/ Bilingual
Timeline
Merchandise Associate
Universal Studios
09.2022 - Current
High School Diploma -
Oak Ridge High School