Sonnie Graham
Florence,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Cook/Prep Cook
KJ's Market IGA
08.2019 - 12.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Managed opening and closing shift kitchen tasks.
Customer Service Representative
Associates Asset Recovery
04.2015 - 10.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Cashier
Walmart
06.2013 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Warehouse Worker
Concept Packaging
01.2011 - 12.2012
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
High School Diploma -
Lake City High School
Lake City, SC05.2007
Skills
- Surface Cleaning
- Food Handling
- Frying
- Sanitation
- Scheduling
- Data Collection
- Material Handling
- Cash Handling
- Customer Service
Timeline
Cook/Prep Cook
KJ's Market IGA
08.2019 - 12.2019
Customer Service Representative
Associates Asset Recovery
04.2015 - 10.2018
Cashier
Walmart
06.2013 - 06.2015
Warehouse Worker
Concept Packaging
01.2011 - 12.2012
High School Diploma -
Lake City High School
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