Sonny Shahin
Costa Mesa,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing Sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Senior Sales Associate
Garden Grove Hyundai
01.2023 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Developed and maintained knowledge of current sales and promotions.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Provided exceptional customer service to foster client loyalty and satisfaction.
LOAN COORDINATOR, LOAN OFFICER ASSISTANT
RSI Financial Services
11.2020 - 10.2022
- Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base
- Worked with Loan Officer to create application profile in system and review key information at various stages within the Sales lifecycle
- Originated, processed, and closed customer loan proposals
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
PRODUCT SPECIALIST
Hyundai of Anaheim
09.2019 - 11.2020
- Helped customers locate vehicles and checked store systems for vehicles at other sites
- Engaged customers to build rapport and loyalty
- Enhanced product presentation and promotional material displays, working alongside retail representatives
- Continually expanded knowledge of Hyundai vehicles product line
- Researched product's technical specifications and accurately communicated information
- Became "Employee of the Month" and sold 29 units within the second month of Covid.
LEASING COORDINATOR
Huntington Beach Hyundai
06.2018 - 09.2019
- Drove team revenue totals by bringing in top sales numbers for the team
- Negotiated purchase prices and explained sales, warranty, and optional products with customers
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options
- Met customers on the lot and in the showroom to discuss available vehicles and options.
Education
Bachelor of Science - Business Marketing, Business Finance
California State University - Fullerton
Fullerton, CA05.2022
Associate of Science - Administration of Justice
Irvine Valley College
Irvine, CA05.2011
Skills
- Sales
- Leadership
- MS Office
- New Client Development
- Self-Motivation
- Exceptional Customer Service
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
- Interpersonal
Accomplishments
Maintained a perfect CXI score of 1000 for two years while working at Hyundai of Anaheim, Hyundai of Huntington Beach, and Garden Grove Hyundai.
References
Chad Shahin, Senior Group Manager, Administrative Services of Hyundai Motor America, Fountain Valley, CA
Severin Kemani, Hyundai Motor America Sales Manager, Jersey City, NJ
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Senior Sales Associate
Garden Grove Hyundai
01.2023 - Current
LOAN COORDINATOR, LOAN OFFICER ASSISTANT
RSI Financial Services
11.2020 - 10.2022
PRODUCT SPECIALIST
Hyundai of Anaheim
09.2019 - 11.2020
LEASING COORDINATOR
Huntington Beach Hyundai
06.2018 - 09.2019
Bachelor of Science - Business Marketing, Business Finance
California State University - Fullerton
Associate of Science - Administration of Justice
Irvine Valley College
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