Sonny Underwood
Colorado Springs,CO
Summary
Motivated and customer-focused professional with experience across hospitality, automotive service, outdoor operations, and real estate. Proven ability to deliver exceptional service in fast-paced environments while staying organized, reliable, and proactive. Skilled in client communication, problem solving, teamwork, and maintaining high standards of cleanliness, safety, and presentation. Background includes supporting high-volume restaurant operations, performing technical tire services, managing golf carts and outdoor facilities, and assisting clients with real estate showings and transactions. Energetic, detail-oriented, and committed to creating positive guest and customer experiences—equipped with strong sales, service, and people skills ideal for retail and customer-facing roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Real Estate Agent
REMAX Properties
07.2025 - Current
- Facilitated property showings, highlighting features and benefits to prospective buyers.
- Developed marketing materials utilizing social media and online platforms to enhance property visibility.
- Conducted market analysis to determine property values and assist clients in pricing strategies.
- Negotiated purchase agreements, ensuring favorable terms for clients while maintaining compliance with regulations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
Service Technician
Discount Tire
03.2024 - Current
- Diagnosed problems and determined solutions for various customer issues.
- Collaborated with team members to complete projects efficiently and effectively.
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Provided advice to customers regarding proper maintenance of their vehicle's tires.
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
Outdoor Services
Pine Creek Golf Club
08.2025 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Restaurant Busser
Texas Roadhouse
07.2022 - 12.2024
- Ensured that all areas were properly sanitized at the end of each shift.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Delivered excellent customer service by being friendly and accommodating guest needs.
- Provided assistance to other employees when needed during peak business hours.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Education
High School Diploma -
The Classical Academy High School
Colorado Springs, CO05-2024
Skills
- Time tracking
- Troubleshooting skills
- Professional and courteous
- Flexible and adaptable
- Client relationship management
- Problem and issue resolution
- Client education
- Excellent teamwork
Certification
- Real Estate License - 1 year
Languages
Russian
Full Professional
Interests
- Fitness and strength training
- Mixed martial arts and discipline-based sports
- Snowboarding and outdoor recreation
- Social media content creation
- Personal development and business growth
- Sales strategy and customer experience
- Active lifestyle and athletic apparel
Timeline
Outdoor Services
Pine Creek Golf Club
08.2025 - 10.2025
Real Estate Agent
REMAX Properties
07.2025 - Current
Service Technician
Discount Tire
03.2024 - Current
Restaurant Busser
Texas Roadhouse
07.2022 - 12.2024
High School Diploma -
The Classical Academy High School
Education and Training
other