Summary
Overview
Work History
Skills
Timeline
Generic
Sonoma Anselmo

Sonoma Anselmo

Maitland,FL

Summary

Detail-oriented and tech-savvy support professional with a strong background in executive assistance, low-code web development, and cross-functional coordination—ready to bring those skills into the gaming world. Experienced in managing operations, streamlining workflows, and enhancing digital experiences through user-focused design. Comfortable navigating project tools like Jira and Confluence, familiar with HTML, and fluent in remote collaboration. Known for blending technical know-how with strong communication and problem-solving—an asset to any fast-paced, creative environment.

Overview

4
4
years of professional experience

Work History

Executive Support & Low-Code Web Designer

Confidential Company
Orlando, FL
01.2024 - Current
  • Provided direct support to executives, managing high-volume schedules and facilitating efficient communication across teams.
  • Collaborated with technical departments to report and track website bugs, contributing to QA and UX improvements.
  • Managed operations related to incentive distribution and internal coordination.
  • Designed client-facing web pages using low-code platforms, ensuring responsive and user-friendly interfaces.
  • Leveraged Excel for daily tracking, data analysis, and reporting needs.

Low-Code Web Designer

Confidential Company
Orlando, FL
01.2023 - 01.2024
  • Participated in client onboarding calls to gather detailed specs—translating feedback into intuitive digital experiences.
  • Built responsive web content via low-code platforms, prioritizing clarity and usability.
  • Maintained consistent communication with clients to ensure expectations were met and features delivered on time.

Call Moderator

Confidential Company
Orlando, FL
08.2021 - 01.2023
  • Facilitated high-stakes sales calls, delivering smooth handoffs between stakeholders and clients.
  • Managed team schedules and workflows, ensuring proper call coverage and resource assignment.
  • Maintained CRM records (Salesforce) with accuracy and timeliness.

Skills

  • Executive & Admin Support
  • Low-Code Web Design
  • CRM Systems (Salesforce)
  • QA & Bug Reporting
  • Client Communication & Onboarding
  • Calendar & Email Management
  • Meeting Coordination
  • Excel (Data Entry, Tracking, Reporting)
  • Remote Tools (Zoom, Teams)
  • Basic HTML Knowledge
  • Project Collaboration (Jira, Confluence)
  • PC Proficiency (5 Years)
  • Gaming Culture Familiarity

Timeline

Executive Support & Low-Code Web Designer

Confidential Company
01.2024 - Current

Low-Code Web Designer

Confidential Company
01.2023 - 01.2024

Call Moderator

Confidential Company
08.2021 - 01.2023
Sonoma Anselmo