Sonya Dorsey

Picks, packs, and stages online customer grocery and retail orders.

Using a handheld device to navigate the store and select products for online orders while ensuring quality and accuracy.

Offering customer service by responding to inquiries and ensuring customer satisfaction.

• Supervised daily operations, ensuring compliance with company policies and procedures.
• Implemented inventory control measures, reducing stock discrepancies effectively.
• Managed cash handling processes, ensuring accuracy in financial transactions.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balances through diligent reconciliation practices.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Assisted in inventory management by restocking shelves and organizing products effectively.