Sonya Eubanks
Houston
Summary
Dynamic Medicare Insurance Agent with a proven track record at Healthplan One, adept in eligibility determination and fostering strong client relationships. Excelled in enhancing awareness through community outreach and boosting lead conversion. Demonstrates exceptional teamwork and customer service skills, significantly contributing to company reputation and client satisfaction.
Knowledgeable [Desired Position] with solid background in Medicare insurance. Adept at navigating complex insurance policies and delivering tailored solutions to clients. Proven ability to build strong client relationships through effective communication and trust.
Overview
5
5
years of professional experience
Work History
Medicare Insurance Agent
Healthplan One
07.2023 - Current
- Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
- Educated potential customers through community outreach events, increasing awareness of available Medicare insurance options.
- Generated new leads through targeted marketing initiatives and strategic partnerships within the community.
- Boosted company reputation through consistent delivery of reliable, trustworthy advice to clients navigating the Medicare insurance market.
Insurance Agent
Keystone Advisors
06.2022 - 02.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Salon Manager
Great Clips Hair Salon
05.2020 - 05.2022
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
Education
Associate of Science - Business Management
Dallas College
Dallas, TX05-2022
Skills
- Eligibility determination
- Goal oriented
- Product presentation
- Cold calling expertise
- Enrollment processing
- Lead conversion
- Strong presentation skills
- Enrollee qualification
- Teamwork
- Teamwork and collaboration
- Customer service
Timeline
Medicare Insurance Agent
Healthplan One
07.2023 - Current
Insurance Agent
Keystone Advisors
06.2022 - 02.2023
Salon Manager
Great Clips Hair Salon
05.2020 - 05.2022
Associate of Science - Business Management
Dallas College
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