Sonya Franklin
Lake City,FL
Summary
I can be very patient and believe I'm Fast learner and take constructive criticism well. I'm always willing to learn new things and I'm a dedicated worker who will work extra if needed for the job to get done, I can work well in chaotic situations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Correctional Sentence Technician
Florida Department Of Corrections
Lake City, FL
03.2025 - Current
Senior Clerk
Florida Department Of Corrections
Lake City, Fl
08.2024 - 03.2025
- Managed inmate records using specialized database systems to ensure accuracy and compliance.
- Oversaw daily clerical operations, enhancing workflow efficiency within department functions.
Certified Medical Assistant
North Florida Primary Care
Lake City, FL
05.2021 - 02.2024
- Medical assistant, rooming patients, medical refills, authorization and referrals, vaccines, injections, ekgs, swabs, phones and scheduling and medical records
Certified medical assistant and front desk clerk
LakeShore HMA Medical Group
Lake City, FL
09.2017 - 08.2019
- Patient intake vitals, update medications in chart, send refills in on medications, do authorizations for testing and referrals, also do phone messages and phone triage, ekgs. Check Patients in and out for Dr. Appt. Collecting Copays, verifying insurance. Scheduling the appointments for the patients, entering pts information into Athena. Scanning documents into pts charts, answering multiple phones lines. Printing lab slips for pts. Take phone messages and transfer calls to the appropriate person, prior authorization for insurance, and making sure medical records are sent if requested
Team Coordinator
Heartland Hospice
McAlester, OK
01.2015 - 05.2017
- Payroll, Entering admission and discharging patients, Filing, Reconciliations of charts, ordering supplies for the office and patients, answering phones, transferring calls, taking messages, run reports, type letter when needed, take new pt information, request medical records and fax documents for signatures, and scheduling
HHA
Heartland Hospice
McAlester, OK
01.2010 - 01.2015
- Patient care, personal care of patients such as bathing vital signs end of life care reporting to the nurses and ordering supplies needed for the patient, vital signs, repositioning of patients, and emotional support for patients and families
Clerk
CNA
McAlester, OK
08.2001 - 07.2009
- I was a CNA doing patient care and was cross trained as a EKG technician and also cross trained as a Clerk that did admissions and filing, entering dr orders or labs and tests
Education
High School Diploma -
Eufuala High School
01-1997
Skills
- Filing
- General Office
- Data Entry
- Scan
- Copier
- Front Desk
- Customer Service
- Reception
- Front Office
- Order Entry
- Medical Office Experience
- Medical Records
- Clerical experience
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Workload management
Certification
- Certified Medical Assistant (AAMA) February 2021 to January 2023
- BSL October 2023 to October 2025
- Drivers License
Timeline
Correctional Sentence Technician
Florida Department Of Corrections
03.2025 - Current
Senior Clerk
Florida Department Of Corrections
08.2024 - 03.2025
Certified Medical Assistant
North Florida Primary Care
05.2021 - 02.2024
Certified medical assistant and front desk clerk
LakeShore HMA Medical Group
09.2017 - 08.2019
Team Coordinator
Heartland Hospice
01.2015 - 05.2017
HHA
Heartland Hospice
01.2010 - 01.2015
Clerk
CNA
08.2001 - 07.2009
High School Diploma -
Eufuala High School
Assessments
- Nursing assistant skills — Proficient March 2021
- Providing nursing aid to patients using knowledge of relevant equipment and procedures
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.