Stacia Hill
Orlando,FL
Summary
Dependable professional with a proven track record of success in enhancing processes and workflows. Strong attention to detail and a proactive mindset contribute to team efficiency. Recognized for exceptional multitasking abilities in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Correctional Sentence Specialist
Florida Department Of Corrections
Orlando, Florida
08.2025 - Current
- Ensured compliance with state and federal regulations for accurate sentence computation.
- Accurately calculated inmate sentences, incorporating time served and good conduct adjustments.
- Maintained detailed records of inmate sentences, including updates for accuracy.
- Collaborated with correctional officers and case managers to manage sentences effectively and ensure timely processing.
- Addressed inmate inquiries and concerns regarding sentence-related issues to provide clarity and support.
- Provided inmates with information on sentences, release dates, and parole eligibility.
- Trained staff on procedures and policies related to sentence calculations.
- Filed and organized documentation for easy access during reviews.
Detention Deputy
Bay County Sheriff's Office
Panama City, FL
03.2024 - 10.2024
- Supervised inmates in correctional facility, ensuring adherence to rules and regulations to maintain a safe environment.
- Conducted searches of inmates for contraband items, weapons or other prohibited items.
- Maintained order within detention center by promptly responding to disturbances and enforcing disciplinary actions to uphold security.
- Performed inmate intake procedures, including booking and fingerprinting.
- Monitored visitation activities between inmates and visitors to ensure safety protocols were followed.
- Assisted medical staff in providing medical care to inmates when necessary.
- Provided security escort services for prisoners being transported from one location to another.
- Inspected cells regularly to ensure they are clean and secure according to standards set by the facility.
- Investigated incidents involving inmates, documenting findings in incident reports to support accountability and improve safety measures.
- Interacted with members of law enforcement agencies during prisoner transportations or court appearances.
- Coordinated with other facilities regarding transfer of prisoners or sharing of information related to criminal activity.
- Filed paperwork associated with all aspects of daily operations in the detention center.
Correctional Officer Sergeant
Florida Department Of Corrections
Polk City, FL
09.2020 - 03.2024
- Conducted internal security checks to ascertain inmate safety.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Maintained records and logs of man hours, materials and equipment used.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Maintained appropriate control, security and well-being over those detained.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Supervised inmates during day-to-day activities.
- Safely transported inmates to and from work sites.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
Movie Theater Supervisor
CMX Cinemas
Winter Haven, FL
02.2018 - 01.2020
- Answered customer requests with friendly, knowledgeable service and support.
- Took full advantage of upsell opportunities with new and potential customers.
- Oversaw training of new team members and mentored each to promote productivity, accuracy and friendly service.
- Developed highly empathetic customer relationships and earned reputation for exceeding sales goals.
- Successfully interacted with customers and retail buyers to expedite orders.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Expressed appreciation and invited customers to return to the theater.
- Held each team member accountable for achieving brand and performance goals.
- Rewarded and disciplined associates.
- Stocked displays with new and transferred merchandise.
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Collaborated with team members to improve performance and implement training updates.
- Answered and resolved customer questions and concerns.
- Performed store opening and closing procedures, including setting up registers and checking products.
Customer Service Associate Cashier
LEGOLAND Florida
Cypress Gardens, FL
04.2016 - 08.2016
- Greeted customers promptly.
- Totaled bills and calculated taxes.
- Described products and services in detail.
- Monitored areas for security issues and safety hazards.
- Assisted customers in selecting items based on needs.
- Processed customer returns.
- Trained new cashiers on procedures, customer service and sales techniques.
- Assisted on sales floor as needed to maintain service standards.
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Assisted with purchases, locating items and signing up for rewards programs.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Inspected items for damage and obtained replacements for customers.
Education
High School Diploma - Criminal Justice Technology
Winter Haven High School, Polk State College
Winter Haven, FL06-2017
Skills
- Ethical conduct standards
- Attention to detail
- Staff training and development
- Inmate record management
- Strategic planning and organization
- File and record management
- Defensive tactics training
- Problem-solving expertise
- First aid and CPR certification
- Safety awareness and precautions
- Quick learning ability
- Multi-tasking proficiency
- Security protocols and regulations
- Interpersonal skills
Timeline
Correctional Sentence Specialist
Florida Department Of Corrections
08.2025 - Current
Detention Deputy
Bay County Sheriff's Office
03.2024 - 10.2024
Correctional Officer Sergeant
Florida Department Of Corrections
09.2020 - 03.2024
Movie Theater Supervisor
CMX Cinemas
02.2018 - 01.2020
Customer Service Associate Cashier
LEGOLAND Florida
04.2016 - 08.2016
High School Diploma - Criminal Justice Technology
Winter Haven High School, Polk State College