Sonya Hamel
Mishawaka,IN
Summary
Driven Certified Medical Assistant with extensive experience, adept in EMR/EHR and delivering compassionate care. Excelled in patient scheduling and phlebotomy, significantly enhancing patient satisfaction. Proven track record in maintaining confidentiality and fostering positive patient outcomes. Conscientious Healthcare professional offering over seven years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
22
22
years of professional experience
Work History
Certified Medical Assistant
South Bend Neurology
Mishawaka, IN
10.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Certified Medical Assistant
South Bend Orthopedics
South Bend, IN
10.2022 - 10.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Certified Medical Assistant
Beacon Medical Group
South Bend, IN
07.2017 - 09.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Certified Nursing Assistant
Saint Joseph Regional Medical Center Inc
Mishawaka, IN
05.2002 - 07.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Documented patient information and care activities in electronic health record.
Education
Associate of Applied Science - Applied Science
Ivy Tech Community College
South Bend Indiana05.2017
High School Diploma -
Mishawaka High School
Mishawaka, IN06.1995
Skills
- Customer Service
- Maintaining confidentiality
- EMR / EHR
- Medical terminology knowledge
- Patient Scheduling
- Immunization Administration
- Specimen Collection
- Phlebotomy
- Compassionate
- CPR
Timeline
Certified Medical Assistant
South Bend Neurology
10.2023 - Current
Certified Medical Assistant
South Bend Orthopedics
10.2022 - 10.2023
Certified Medical Assistant
Beacon Medical Group
07.2017 - 09.2022
Certified Nursing Assistant
Saint Joseph Regional Medical Center Inc
05.2002 - 07.2017
Associate of Applied Science - Applied Science
Ivy Tech Community College
High School Diploma -
Mishawaka High School