Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonya Hyatt

Whiteville,NC

Summary

I began my nursing career in the Emergency Department which assisted in cultivating my time management skills/organization skills, handling high stress situations, and nursing care when patients are experiencing health care scares and emergencies. During that time, I was offered a position as a nurse/nurse manager in an internal medicine private practice. This nursing experience taught me how to assist with maintaining patient's health care, improve the skill of educating the patient how to better provide care and the importance of compliance due to their medical diagnoses. In 2009, the provider I was working for retired and I went into corrections. This offered me another view in nursing. Correctional nursing is providing a version of home health nursing, emergency room nursing, provider clinic nursing and Chronic Care nursing. As I promoted through corrections, I was able to add to my skill set of staff nursing as I evolved into a supervisor. Now, as the clinical supervisor in Urology, I continue to learn and become skilled in a specialty.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Clinical Supervisor

Novant Health Urology Partners
06.2022 - Current
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
  • Conducted thorough assessments of clients'' needs to develop tailored treatment plans aimed at addressing specific challenges.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
  • Developed improvement plans to solve problems and improve lagging areas.
  • Established strong referral networks with local healthcare providers that facilitated seamless coordination between services.
  • Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
  • Implemented performance improvement initiatives focused on enhancing client experience and service quality.
  • Lead and directed team of 15 clinical personnel and support staff.
  • Assessed patients, determined needs, and managed care.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Responded to crisis situations with calm and professional approach to optimize support.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
  • Utilized various outcome measures in order to evaluate the effectiveness of interventions and adjust treatment plans as necessary.
  • Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.
  • Gained strong leadership skills by managing projects from start to finish.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Applied effective time management techniques to meet tight deadlines.

Nursing Supervisor

North Carolina Department Of Corrections
06.2018 - 04.2022
  • Coordinated nursing care for patients and participated in patient and family education.
  • Prevented burnout among nursing staff by promoting a healthy work-life balance and recognizing outstanding performances regularly.
  • Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Maximized staff and patient protections by enforcing optimal disease prevention protocols.
  • Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
  • Reduced medication errors by establishing a thorough double-checking system for medication administration.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Optimized resource utilization with careful allocation of equipment, supplies, and personnel based on patient acuity levels.
  • Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
  • Communicated with patients, ensuring that medical information was kept private.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed guidelines to improve communication with contractors, ensuring compliance with different requirements by agency.
  • Worked at least 80 hours per month as floor nurse to maintain clinical proficiency.
  • Answered questions and addressed concerns from employees via email, phone and in person.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Executed extensive patient exams to create individualized care plans.
  • Increased staff retention through effective communication, mentorship, and professional development opportunities.
  • Provided direct nursing care to patients when personnel was short-staffed.
  • Facilitated smooth transitions between shifts through clear communication of pertinent patient information during handoffs.
  • Confidently directed overall operation of nursing services and patient care.
  • Vaccinated patients to protect individuals from illnesses of concern.
  • Streamlined workflow for nursing staff by conducting regular unit assessments and process improvements.
  • Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Upheld high standards of nursing practice through ongoing education offerings for staff members on topics such as pain management or wound care techniques.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
  • Maintained strong commitment to patient care through dedicated case management and treatment delivery.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
  • Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Applied effective time management techniques to meet tight deadlines.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained strong leadership skills by managing projects from start to finish.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong communication and organizational skills through working on group projects.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Organized and detail-oriented with a strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.

Registered Nurse

North Carolina Department Of Corrections
07.2009 - 06.2018
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Monitored patient reactions after administering medications and IV therapies.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
  • Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
  • Managed patients recovering from medical or surgical procedures.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Evaluated patient histories, complaints, and current symptoms.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Recorded details regarding therapies to keep patient charts updated.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Developed and maintained courteous and effective working relationships.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Applied effective time management techniques to meet tight deadlines.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Provided professional services and support in a dynamic work environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Office Registered Nurse

South East Internal Medicine
04.1996 - 06.2009
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Monitored vital signs regularly to track changes in patient conditions that may require immediate intervention or adjustment in treatment plans.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Ensured safety in the workplace by strictly adhering to infection control practices, implementing proper waste disposal procedures, and maintaining a clean environment for patients and staff members.
  • Maintained compliance with industry regulations by staying up-to-date on best nursing practices, adhering to HIPAA guidelines for privacy protection, and completing required continuing education courses.
  • Improved patient care by conducting thorough assessments, developing individualized care plans, and administering medications as prescribed.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Developed strong rapport with patients by addressing their concerns thoroughly and providing prompt assistance when needed.
  • Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
  • Promoted patient education with one-on-one consultations, providing guidance on treatment options and preventive measures.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Educated patients and families on disease processes, medications and treatments.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed patients recovering from medical or surgical procedures.
  • Educated family members and caregivers on patient care instructions.
  • Reduced patient wait times by streamlining triage processes and efficiently prioritizing cases based on severity and urgency.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Coordinated with interdisciplinary teams to achieve optimal patient outcomes through comprehensive care planning and execution.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Enhanced office efficiency by managing patient appointments, maintaining accurate records, and ensuring timely communication between patients and healthcare providers.
  • Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
  • Participated in quality improvement initiatives such as identifying areas for potential improvement or developing new office protocols that enhance overall efficiency and patient satisfaction.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conducted detailed chart reviews for accurate documentation of patient conditions, treatments provided, and progress made throughout the course of care.
  • Provided valuable feedback to healthcare providers regarding treatment effectiveness, facilitating adjustments in care plans when necessary to achieve optimal results for each patient.
  • Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Collaborated effectively with administrative staff members to streamline paperwork processing for increased accuracy in billing systems.
  • Facilitated continuity of care by communicating effectively with primary care physicians, specialists, and other healthcare providers regarding patient progress and needs.
  • Provided emotional support to patients coping with chronic illnesses or difficult diagnoses through empathetic listening and genuine compassion.
  • Performed regular quality checks on medical equipment to ensure optimal functionality during daily use while minimizing malfunctions during critical moments of patient care.
  • Managed medication inventory, ensuring proper storage conditions and timely replenishment to prevent shortages or delays in patient care.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Assisted physicians during medical procedures such as minor surgeries or diagnostic tests to ensure effective completion of the task at hand.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Completed paperwork and prior authorizations and scheduled appointments for patients.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Recorded details regarding therapies to keep patient charts updated.
  • Administered vaccinations to protect patients from preventable diseases while following established protocols for safe injection practices.
  • Learned and adapted quickly to new technology and software applications.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Organized and detail-oriented with a strong work ethic.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Emergency Room Registered Nurse

Columbus County Hospital
06.1990 - 04.2006
  • Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Participated in quality improvement initiatives within the emergency department, contributing ideas for process enhancements based on clinical experiences and patient feedback.
  • Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
  • Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Optimized resource utilization in the ER by managing supplies inventory levels and identifying opportunities to reduce waste.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Reduced wait times by swiftly completing documentation and communicating effectively with medical staff.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
  • Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
  • Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
  • Prevented medication errors by diligently verifying drug orders against patient records before administering treatments.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
  • Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
  • Administered medications and treatments as prescribed by physicians.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
  • Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Monitored medication dosages to prevent critical and potentially fatal patient incidents.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Monitored patient reactions after administering medications and IV therapies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers.
  • Recorded details regarding therapies to keep patient charts updated.
  • Delivered important IV and venous medications to control symptoms and provide effective treatments.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Developed and maintained courteous and effective working relationships.
  • Gained strong leadership skills by managing projects from start to finish.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Strengthened communication skills through regular interactions with others.

Education

Associate Degree in Nursing - Nursing

Southeastern Community College
Whiteville, NC
06.1990

Skills

  • Task oriented
  • Facility Inspections
  • Operating Plans Development
  • Training and mentoring
  • Direct Patient Care
  • Therapeutic Intervention
  • Patient Safety
  • Documentation requirements
  • Medication Dispensing
  • HIPAA
  • Emergency Readiness
  • Patient relationship management
  • Records Maintenance
  • Facility Oversight
  • Health administration
  • Basic Life Support for Health Care Providers (BLS)
  • Administering and documenting vaccines
  • Nursing Operations Management
  • Staff Scheduling
  • Employee Recruitment and Hiring
  • HIPAA Guidelines
  • Patient Health Education
  • Schedule Management
  • Employee Supervision
  • Patient Care
  • Quality Assurance
  • Patient Advocacy
  • Process Implementation

Certification


  • Registered Nurse License - expires August 2024
  • CPR-expires March 2025

Timeline

Clinical Supervisor

Novant Health Urology Partners
06.2022 - Current

Nursing Supervisor

North Carolina Department Of Corrections
06.2018 - 04.2022

Registered Nurse

North Carolina Department Of Corrections
07.2009 - 06.2018

Office Registered Nurse

South East Internal Medicine
04.1996 - 06.2009

Emergency Room Registered Nurse

Columbus County Hospital
06.1990 - 04.2006

Associate Degree in Nursing - Nursing

Southeastern Community College

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