Sonya Jackson
Columbus,OH
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medical Assistant/Phlebotomy/Administrative Assistant
Dermatology of Central States
Columbus, OH
04.2023 - 03.2026
- Managed medication refills, Facilitated patient care during biopsy processes, surgeries, and injections, and verified insurance coverage.
- Assisted dermatologists with patient examinations and procedures, ensuring optimal care delivery.
- Managed patient records using electronic health record (EHR) systems for accurate documentation.
- Coordinated appointment scheduling and follow-up calls to enhance patient satisfaction and retention.
Medical assistant/Phlebotomy Administrative assistant
OSU Physicians
Gahanna, OH
05.2020 - 03.2023
- Provided injections for medical treatments, biopsies, medical scribing, patient education about procedures, suture and staple removal, medication refill, prior authorization.
- Managed patient scheduling and coordinated appointments to enhance clinic workflow.
- Assisted with medical procedures, ensuring adherence to safety protocols and best practices.
- Maintained accurate patient records using electronic health record (EHR) systems for streamlined data access.
Medical Assistant
Equitas
Columbus, OH
01.2017 - 08.2020
- Managed patient intake procedures, ensuring accurate data collection and streamlined workflow.
- Assisted in administering medications and vaccinations under physician supervision, enhancing patient care.
- Coordinated appointment scheduling for multiple providers, optimizing clinic efficiency and reducing wait times.
- Educated patients on treatment plans and preventive care, improving compliance and health outcomes.
Education
Medical Assistant/Phlebotomy - 12th grade some college
American School of technology
Columbus, OH10-2011
Skills
- EMR systems
- Medication administration
- Injection management
- Administrative experience
- Customer service
- Intake
- Medical terminology
- Medical office experience
- Office administration
- Medical assisting
- Insurance verification
- Medical scheduling
- Basic life support
- Record management
- HIPAA
- Patient monitoring
- CPR
- Patient care
- Vital signs
- Phone triage
- English
Certification
CPR Certification, Certified Phlebotomy Technician, BLS Certification, RMA
Timeline
Medical Assistant/Phlebotomy/Administrative Assistant
Dermatology of Central States
04.2023 - 03.2026
Medical assistant/Phlebotomy Administrative assistant
OSU Physicians
05.2020 - 03.2023
Medical Assistant
Equitas
01.2017 - 08.2020
Medical Assistant/Phlebotomy - 12th grade some college
American School of technology