Summary
Overview
Work History
Education
Skills
Timeline

Sonya Johnson

Lancaster,PA

Summary

Versatile and results-driven professional with extensive experience across various roles, including a notable position at City of Lancaster PA. Excelled in maintaining confidentiality and delivering exceptional customer service, demonstrating a unique blend of data transcription and community engagement skills. Proven track record of developing and implementing innovative solutions to enhance operational efficiency and community well-being.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

40
40
years of professional experience

Work History

Data Entry Clerk

Groff Family Funeral and Cremation
06.2023 - Current
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.
  • Grief support and customer engagement .

Home Health Aide

Visiting Angles
06.2023 - Current
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Followed nutritional plans to prepare optimal meals.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Group Fitness Instructor

Next Gen Senior Center
06.2015 - 03.2020
  • Managed group fitness classes of up to 30 members.
  • Created structured and innovative fitness programs to be executed in small to large group atmospheres.
  • Performed regular assessments of participant fitness levels and progress toward performance goals.
  • Planned and executed group fitness sessions with warm-ups and cool-downs.
  • Led weekly classes for up to 30 individuals with consistent participation and positive feedback.
  • Promoted safe and inclusive environment for club clients and members.
  • Used music to motivate and energize classes.

Personal Trainer

YMCA Lancaster PA
09.2011 - 03.2020
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Designed specific workout systems for individual clients based on performance ability.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Provided emergency first aid and CPR as needed.
  • Set up and broke down equipment before and after classes.
  • Adapted classes to meet needs of participants with varying fitness levels.

Police Lieutenant/Internal Affairs Investigator

City of Lancaster PA
01.1985 - 09.2011
  • Led shift briefings to inform officers of properties to check and individuals of note in local areas.
  • Evaluated case documentation submitted by team members to check accuracy and compliance with department policies aimed at protecting criminal cases.
  • Established and enforced employee performance policies.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Engaged with local individuals and community leaders to discuss crime reduction strategies.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Documented drug transactions to gather evidence and complete undercover investigations.
  • Appeared in court and testified under oath in [Type] and [Type] cases.
  • Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.

Education

Certification Act 120 - Policing

Pennsylvania State Police Academy , Hershey PA
04-1985

High School Diploma -

JP McCaskey High Scool , Lancaster PA 17602
06-1980

No Degree - Business

Cecil County Community College , North East, MD
01-1980

Skills

  • Filing and data archiving
  • Data transcription
  • Document processing
  • Maintains confidentiality
  • Customer Service

Timeline

Data Entry Clerk - Groff Family Funeral and Cremation
06.2023 - Current
Home Health Aide - Visiting Angles
06.2023 - Current
Group Fitness Instructor - Next Gen Senior Center
06.2015 - 03.2020
Personal Trainer - YMCA Lancaster PA
09.2011 - 03.2020
Police Lieutenant/Internal Affairs Investigator - City of Lancaster PA
01.1985 - 09.2011
Pennsylvania State Police Academy - Certification Act 120 , Policing
JP McCaskey High Scool - High School Diploma,
Cecil County Community College - No Degree, Business
Sonya Johnson