Summary
Overview
Work History
Education
Skills
Timeline
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SONYA MILLER-RAY

Fayetteville,AR

Summary

Dynamic leader with a proven track record, adept in strategic planning and people management. Spearheaded innovative programs enhancing operational efficiency and employee development. Skilled in budget management and crisis resolution, achieving significant improvements in compliance and service quality. Demonstrates exceptional decision-making and creativity, driving forward business and personal growth.

Overview

35
35
years of professional experience

Work History

Assistant Director

Designer Barber Academy
02.2021 - Current

Provide support for instructors, students and community with instructional training and client services. Oversee compliances and federally funded programs along with financial aid to students. Manage and oversee operational activities.

Program Associate

Women's Business Border Center of Charlotte
08.2018 - 01.2021

Provided 1 on 1 counseling and training classes to individuals wanting to start or grow their businesses. Maintained client records and goals for their business ventures assisted with business plans to create roadmaps for their business assisted with access to capital and gaining certifications to do business with the SBA and other federal and government agencies.

Childcare Provider

Self Employed
09.2010 - 07.2018

Provided care for children 6 weeks and up to ensure children's safety, hygiene, educational and developmental growth while parents worked daily. Prepared schedules, meals, activities and communicated with parents daily. Kept records for children and maintained required trainings and compliances.

Exec. Director

Halcyon, LLC
08.1999 - 08.2008

Oversaw management and training of people working with individuals with developmental disabilities. Met with case managers and Families to create plans and goals manage day-to-day operations, provided supervision and management over staff, maintain budgets, I worked with the state with licensing and compliances for company.

Residential Manager

Immediate Med Services
05.1995 - 08.1999

Managed residential homes for people with disabilities. Made weekly staff and client schedules, maintained house budgets, ensured groceries, medications and needed items were ordered. Met with case managers and families for plans and progress reports for clients. Trained new staff, maintained clients records.

Habilitation Technician

RHA Health Services LLC
02.1992 - 05.1993

Assisted people with disabilities with day to day living skills in group home and work setting. Prepared meals, gave medications, assisted with grooming and hygiene, did pt exercises and daily living goals. Charted on clients and transported to work and medical appointments.

Cashier / Stocker

Pharmore Pharmacy
12.1990 - 08.1991

Checked out customers and restocked merchandise.

Cashier

Ingles Supermarket
05.1990 - 12.1990

Grocery store front end cashier. Waited on customers ringing up and bagging their groceries. Returning items to stock and straightening shelves with merchandise.

Education

Psychology - Psychology And Sociology

Shaw University Extension Campus
Asheville, NC

Bachelor Of Business Administration And Management - Business Administration And Management

ECPI University
Virginia Beach, VA
02.2018

Skills

  • Strategic planning
  • Decision-making
  • People management
  • Operations management
  • Creativity and innovation
  • Employee development
  • Budget management
  • Rules and regulations
  • Crisis management

Timeline

Assistant Director

Designer Barber Academy
02.2021 - Current

Program Associate

Women's Business Border Center of Charlotte
08.2018 - 01.2021

Childcare Provider

Self Employed
09.2010 - 07.2018

Exec. Director

Halcyon, LLC
08.1999 - 08.2008

Residential Manager

Immediate Med Services
05.1995 - 08.1999

Habilitation Technician

RHA Health Services LLC
02.1992 - 05.1993

Cashier / Stocker

Pharmore Pharmacy
12.1990 - 08.1991

Cashier

Ingles Supermarket
05.1990 - 12.1990

Psychology - Psychology And Sociology

Shaw University Extension Campus

Bachelor Of Business Administration And Management - Business Administration And Management

ECPI University
SONYA MILLER-RAY