Sonya Riggs
Grass Lake,MI
Summary
Detail-oriented professional skilled in scheduling patient appointments and verifying demographics within Sparrow/ U of M systems. 20 years of phlebotomy experience in fast paced Lab. Ordered all tests within several computer systems prior to each draw. Lab Lead for 14 years. Managed daily operations in a fast-paced restaurant, ensuring staff training and health regulation.
Overview
5
5
years of post-secondary education
26
26
years of professional experience
Work History
General Manager
Jersey Giant Subs
Lansing, Michigan
03.2022 - Current
- Directed daily operations for Jersey Giant Subs restaurant team and service flow.
- Supervised hiring, training, and scheduling for Jersey Giant Subs staff.
- Managed food safety, sanitation, and health compliance across Jersey Giant Subs location.
Lead Lab Technician
Sparrow Hospital
Lansing, MI
05.2001 - 03.2022
- Supervised Sparrow Hospital laboratory workflows and coordinated daily technician assignments.
- Verified specimen labeling, accessioning, and processing for patient testing.
- Monitored quality control checks and maintained compliance with laboratory standards.
Education
Associate of General Studies - Pre Nursing
Lansing Community College
Lansing, MI 09.1996 - 12.2001
Skills
- Eligibility verification
- Patient registration
- Demographic updates
- Accurate patient ordering
- Worked 20 years in phlebotomy Ran the day to day requirements
- Ordered all bloodwork on the computer prior to drawing patients blood
- Daily operations management
- Customer service and scheduling
Sonya Grace Riggs
- I support our military and love our United States 🇺🇸 of America and would love to have an opportunity to work with the VA.
Timeline
General Manager
Jersey Giant Subs
03.2022 - Current
Lead Lab Technician
Sparrow Hospital
05.2001 - 03.2022
Associate of General Studies - Pre Nursing
Lansing Community College
09.1996 - 12.2001