Open To Work
Reina N. Perdomo
New Rochelle,NY
Work Preference
Summary
Accomplished medical office manager with extensive experience at Arthur Weinreb DPM, specializing in patient scheduling and insurance verification. Proficient in electronic health records management, consistently improving workflow efficiency. Strong communication skills enhance customer satisfaction and ensure compliance, contributing to operational success in high-pressure settings.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Medical Office Manager
Arthur Weinreb, DPM
New Rochelle, NY
05.1992 - Current
- Managed daily operations of a busy podiatry office efficiently.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Supervised front desk staff to ensure excellent customer service.
- Coordinated patient scheduling and appointment confirmations, optimizing patient flow and minimizing wait times.
- Implemented office procedures to improve workflow and enhance overall office efficiency.
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Maintained patient records in compliance with healthcare regulations.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Oversaw medical billing and insurance verification processes accurately.
- Coordinated with insurance companies to verify coverage of services rendered.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
- Developed and executed plans to streamline patient flows, enhancing patient care and creating new revenue opportunities.
- Implemented an electronic health record system that streamlined workflow across departments.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Monitored inventory levels of supplies necessary for daily operations of the office.
- Communicated with vendors to manage supply orders and inventory levels.
- Trained new employees on office protocols and systems effectively.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
Medical Billing Consultant
Self Employed Services
New Rochelle, New York
03.2012 - Current
- Analyzed medical billing processes, ensuring compliance with regulations and identifying areas for improvement.
- Consulted with healthcare providers on billing best practices and procedures.
- Verified accuracy and completeness of patient accounts to maintain billing integrity.
- Collaborated with insurance representatives to expedite claims processing and resolve discrepancies, enhancing reimbursement timelines.
- Conducted follow-ups on outstanding balances from third party payors, securing timely payments from insurers to improve cash flow.
- Evaluated claims for proper coding to ensure compliance with billing standards.
- Collected and posted patient account payments to ensure accurate records.
- Reviewed invoices from vendors for accuracy before submitting them for payment.
Notary Public
Self Employed Services
New Rochelle, New York
08.2022 - Current
- Executed notarizations for legal documents and contracts, ensuring legal validity and compliance to protect client interests.
- Maintained consistent compliance with state laws regarding notarial practices to mitigate legal risks.
- Verified client identities using established protocols to ensure security. through established identification protocols.
- Arranged client meetings to accommodate their schedules and enhance communication. to accommodate client availability and needs.
- Addressed client inquiries and provided timely assistance to improve overall client satisfaction.
Bookkeeping Administrative Assistant
Archstone Consulting
Yonkers, New York
03.2022 - 02.2024
- Coordinated payroll preparation and distribution for employees, ensuring timely and accurate payment.
- Managed vendor payments and processed invoices, contributing to maintaining strong supplier relationships.
- Utilized accounting software to enter and track financial transactions.
- Organized and maintained financial records and documentation accurately.
- Maintained accurate filing systems for all accounting records, including invoices, receipts and payments.
- Performed administrative tasks related to bookkeeping activities such as filing paperwork or updating databases.
- Supported preparation of financial statements and reports for management, enhancing decision-making processes.
Sales Associate
Coach
Stamford, Connecticut
01.2003 - 08.2008
- Assisted customers in selecting luxury products from Coach's premium collections.
- Guided customers in locating desired products, addressing inquiries, and providing tailored product recommendations.
- Collaborated with team members to ensure a positive shopping experience for clients.
- Executed accurate transaction processing through point-of-sale system, ensuring seamless customer purchases.
- Updated store displays to highlight current promotions and seasonal themes, enhancing visual appeal and customer engagement.
Education
Bachelor of Arts - Liberal Studies
SUNY, Purchase
Purchase, NY05-2007
Skills
- Medical billing and coding
- Medical coding
- EHR management
- Electronic health records
- Insurance verification
- Eligibility verification
- Insurance verification proficiency
- Patient scheduling
- Scheduling management
- Patient registration
- HIPAA compliance
- HIPAA regulations
- Workflow optimization
- EMR software
- Conflict resolution
- Patient needs assessment
- Communication techniques
- Working directly with the Chief of the Podiatric Department
- Creating a staff meeting for the Chief of the Podiatric Department
Languages
Spanish
Professional
Certification
- CME CREDITS
Timeline
Notary Public
Self Employed Services
08.2022 - Current
Bookkeeping Administrative Assistant
Archstone Consulting
03.2022 - 02.2024
Medical Billing Consultant
Self Employed Services
03.2012 - Current
Sales Associate
Coach
01.2003 - 08.2008
Medical Office Manager
Arthur Weinreb, DPM
05.1992 - Current
Bachelor of Arts - Liberal Studies
SUNY, Purchase