Sonya Rodgers
Dallas,Texas
Summary
Seeking a position with a company that I can utilize my skills with potential growth and development.
Supportive Team Lead with 17 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Overview
40
40
years of professional experience
Work History
Mailroom Team Lead
CMI Management LLC
06.2021 - Current
- Stamp, sort and open mail(look for cash and checks).
- Scan mail to Share Point database, client and department for client to received.
- Checks and cash go on Excel spreadsheet for total amount and routed to Cashiers.
- All packages goes in Send Suite database when package come in.
- Send email to clients when packages have arrived in mailroom for pickup.
- Process USPS mail for end of day postage.
- Do a daily end of day check log folders for checks and cash.
- Do a daily end of day quality assurance log for end of day.
- Answer question by phone or email pertaining to mail regulations and procedures.
General Clerk 1 & General Clerk 2
Ricoh USA(Ricoh Management Services)
04.2008 - 04.2021
- Stamp incoming mail
- Open and identify mail ( look forChecks and Cash)
- Make logs for checks or cash on an Excel spreadsheet for total amount.
- Scan mail to share point, client or department.
- Process all outgoing USPS mail for end of day.
- Maintain daily meter and service log .
- Anwer questions regarding mailroom regulations and procedures.
Field Support Representative (FSR)
Ricoh USA (Ikon Management Services )
10.2007 - 04.2008
- Assist operations team in the startup of a new Ricoh site locations.
- Assisting management staff in fulfilling essential job functions.(copy, binding, faxing and scanning).
- Travel throughout the marketplace for abacation employees.
Shift Trainer & Team Lead
Ricoh USA(Ikon Management Services)
07.1994 - 10.2007
- Balance workload and provide guidance and direction to all team members.
- Facilitate 5 star huddle to team members and keep all daily logs updated.
- Complete monthly reports.
- Fill in where we are short handed.
- Guiding new document specialist to meet company standards for productivity and quality.
- Keep all supplies ordered, stocked and neat.
Document Specialist , Senior Document Specialist and Quality Control
Ricoh USA (Nightrider)
07.1989 - 07.1994
- Preparing copy, inspecting and assembling documents to client specification and company standard of quality and output.
- Making sure all job are followed to specific attention to details, color, contrast, quanty, quality and document order.
- Sort and distributes mail.
Teacher Assistant & Office Assistant
Champion Day School
01.1986 - 09.1987
- Answer phones and handling presonal file records.
- Organizing group activities, sports, games and field trips.
- Preparing a daily and weekly schedule activity for children.
Office and Warehouse Assistant
Mr. Formal
10.1985 - 01.1986
- Handling of files, answer phones and take and pull tuxedo orders.
Education
High School Diploma - Computerized Business Administraion
America Trade Ameica Trade Institute
Dallas, Texas06.1989
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David W. Carter
Dallas, Texas06.1986
Skills
- Time Management
- Problem solving
- Ability to work under pressure
- Attention to detail
- Handling and sorting mail
- Knowledge of postal regulations
Timeline
Mailroom Team Lead
CMI Management LLC
06.2021 - Current
General Clerk 1 & General Clerk 2
Ricoh USA(Ricoh Management Services)
04.2008 - 04.2021
Field Support Representative (FSR)
Ricoh USA (Ikon Management Services )
10.2007 - 04.2008
Shift Trainer & Team Lead
Ricoh USA(Ikon Management Services)
07.1994 - 10.2007
Document Specialist , Senior Document Specialist and Quality Control
Ricoh USA (Nightrider)
07.1989 - 07.1994
Teacher Assistant & Office Assistant
Champion Day School
01.1986 - 09.1987
Office and Warehouse Assistant
Mr. Formal
10.1985 - 01.1986
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David W. Carter
High School Diploma - Computerized Business Administraion
America Trade Ameica Trade Institute