Sonya Siso
Hamilton,NJ
Summary
Highly skilled Director of Events with proven experience in strategizing, planning and executing successful events. Exhibits strong leadership skills, capable of managing teams to deliver flawless execution on all event details. Demonstrates creativity and innovation in designing bespoke experiences that exceed client expectations while maintaining budget considerations. Previous roles showcase significant impact through enhanced participant engagement, boosted brand recognition and increased customer satisfaction.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Events
Landmark Hospitality-The Boathouse at Mercer Lake
West Windsor, New Jersey
07.2013 - Current
- Organized and managed multiple events simultaneously, ensuring that all deadlines were met.
- Coordinated with vendors to secure necessary supplies and services for successful event execution.
- Provided onsite support during major events to ensure objectives are achieved.
- Coordinated and allocated equipment, supplies and staff for events.
- Conferred with customers to gather event requirements and explore opportunities.
- Built robust vendor network to secure cost-effective, high-quality products.
- Directed florists, photographers, musicians and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
Assistant General Manager
Chevy's Fresh Mex
Lawrenceville, New Jersey
03.2008 - 12.2012
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Analyzed financial data and prepared reports for senior management.
- Identified opportunities for cost savings and operational efficiency improvements.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Performed administrative tasks such as filing paperwork, preparing documents.
General Manager
Ruby Tuesday
Woodbridge, New Jersey
10.2000 - 01.2008
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Education
Bachelor of Arts - Hotel, Restaurant And Tourism Management
Fairleigh Dickinson University
Madison, NJ05-2001
Skills
- Client Relations
- Catering Oversight
- Meeting Support
- Materials Printing
- Food Service Oversight
- Cost estimating
- Service Coordination
- Customer Service
- Team Leadership
- Hospitality Management
- Reliability
- Budget Oversight
- Problem-solving aptitude
- Attention to Detail
Certification
- Serv Safe certified
References
References available upon request.
Timeline
Director of Events
Landmark Hospitality-The Boathouse at Mercer Lake
07.2013 - Current
Assistant General Manager
Chevy's Fresh Mex
03.2008 - 12.2012
General Manager
Ruby Tuesday
10.2000 - 01.2008
- Serv Safe certified
Bachelor of Arts - Hotel, Restaurant And Tourism Management
Fairleigh Dickinson University
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