Sonya Thompson
Kirbyville,TX
Summary
Seasoned Security Officer with a proven track record at Allied Universal Security Services, adept in emergency response and conflict de-escalation. Demonstrates superior customer service and incident reporting skills, ensuring safety and reducing contraband instances significantly. Excels in high-pressure situations, maintaining professionalism and a detail-oriented approach to security and safety protocols.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security Services
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
DSI Services
08.2023 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Patriot Security EOC
03.2019 - 09.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Production Worker
Piligrim Pride
04.2018 - 03.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Correctional Officer
Texas Department Of Criminal Justice
12.2015 - 09.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Education
Diploma - None
Jasper High School
Jasper, TX05.2006
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- Emergency response
- Complex Problem-solving
- Conflict de-escalation
Timeline
Security Officer
Allied Universal Security Services
10.2023 - Current
Security Officer
DSI Services
08.2023 - 09.2023
Security Officer
Patriot Security EOC
03.2019 - 09.2022
Production Worker
Piligrim Pride
04.2018 - 03.2019
Correctional Officer
Texas Department Of Criminal Justice
12.2015 - 09.2018
Diploma - None
Jasper High School
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