Sonya Tilley
PFAFFTOWN,NC
Summary
Seeking a position with a growing diversified company offering the opportunity to learn and grow to a professional level.
Overview
35
35
years of professional experience
Work History
Office Manager
Betterway Automotive
Winston-Salem, Nc
08.2022 - Current
- Managed office operations and ensured smooth workflow across departments.
- Coordinated parts orders and maintained optimal inventory levels for daily needs.
- Supervised administrative staff and provided training on office procedures.
- Managed customer relationship software to enhance user engagement and satisfaction.
- Documented vehicle service requests and customer information accurately.
- Managed parts inventory and ordered supplies as needed for operations.
- Coordinated with technicians to schedule repairs and ensure timely service.
Office Manager/Book Keeper
King Drug Co
01.2021 - 08.2022
- Responsible for company’s financial data and compliance.
- Maintaining accurate books on accounts payable and receivable
- Payroll
- Daily financial entries and reconciliations
- Preparation and filing of monthly, quarterly and year end taxes
Office Manager
Old Town Foreign Car
Winston-Salem, NC
04.2015 - 12.2020
- Organize office operations and procedures on regular basis.
- Schedule Consumer Appointment: drop off and pick up.
- Responsible for all office administration. Including all clerical functions: Including Invoicing, Ordering and Processing of Supplies and Parts requisitions.
- Schedule Consumer Appointment.
- Responsible for Payroll, currently five employees.
Teller
Piedmont Advantage Credit Union
Winston-Salem, NC
06.2011 - 03.2015
- Provide customer account deposits and withdrawals, balance money drawer and night deposits, provided credit information as requested, responsible for vault closing and answer multiple phone lines.
- Count, verify, and post armored car deposits.
- Identify transaction mistakes when debits and credits do not balance.
- Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about Customer’s to tailor recommendations.
Teller
Sun Trust Bank
Clemmons, NC
06.2010 - 06.2011
- Provide customer account deposits and withdrawals, balance money drawer and night deposits, provided credit report information when requested and answer multiple phone lines.
Administrative Assistant
South Davidson High
Lexington, NC
10.2001 - 05.2002
- Responsible for creating and managing correspondence, including answering telephone calls, addressing incoming correspondence, and preparing documents for distribution to Faculty, Students and Parents, maintained filing, responsible for account payable and receivables.
Assistant Board of Education
Davidson County Schools
Lexington, NC
02.2001 - 10.2001
- Helped software specialist, updated fixed asset records by data entry, correcting information, sending out documents, maintain and updated records, providing critical filing of Fixed Asset information.
Office Manager & Book Keeper
Wilson Automotive
Walkertown, NC
01.1999 - 01.2001
- Maintained accounting records including billing and receiving, made company bank deposits, responsible for accounts payable, company payroll, maintained company inventory; ordered all parts and supplies, answer phones and scheduled customer appointments.
Teller/Customer Service Representative
Central Carolina Bank
Rural Hall, NC
01.1996 - 01.1997
- Provide customer account deposits, withdrawals, balanced money drawer, provided backup assistance for CS Representative by opening and closing accounts, provided credit report information when requested answer multiple company phone lines.
Book Keeper and Front End Manager
Ingles Supermarket
Walnut Cove, NC
01.1995 - 01.1996
- Maintained accounting records, supervised Customer Service Department, Answered telephones, worked in various jobs as needed.
File Clerk
Wachovia Student Loans
Winston-Salem, NC
01.1991 - 01.1993
- Maintained student loan records, filed and retrieved information as requested, provided research as needed.
Education
Forsyth Tech Community College
Winston-Salem, NCDiploma -
South Stokes High School
Walnut Cove, NCSkills
- Customer and Personal Service
- Time Management
- Mathematics
- Telecommunications
- Economics and Accounting
- Data Entry
- Book Keeping
- Tax Preparation
Timeline
Office Manager
Betterway Automotive
08.2022 - Current
Office Manager/Book Keeper
King Drug Co
01.2021 - 08.2022
Office Manager
Old Town Foreign Car
04.2015 - 12.2020
Teller
Piedmont Advantage Credit Union
06.2011 - 03.2015
Teller
Sun Trust Bank
06.2010 - 06.2011
Administrative Assistant
South Davidson High
10.2001 - 05.2002
Assistant Board of Education
Davidson County Schools
02.2001 - 10.2001
Office Manager & Book Keeper
Wilson Automotive
01.1999 - 01.2001
Teller/Customer Service Representative
Central Carolina Bank
01.1996 - 01.1997
Book Keeper and Front End Manager
Ingles Supermarket
01.1995 - 01.1996
File Clerk
Wachovia Student Loans
01.1991 - 01.1993
Forsyth Tech Community College
Diploma -
South Stokes High School