Sonya Willis
Milwaukee,WI
Summary
Detail-oriented housekeeper known for adaptability and strong teamwork. Successfully maintained high cleanliness standards in fast-paced settings, driving improved guest satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Potawatomi Casino/Hotel Housekeeper
Potawatomi Hotel & Casinofd
Milwaukee, WI
02.2017 - Current
- Cleaned and maintained the casino floors, ensuring adherence to quality standards and hotel policies.
- Inspected and restocked cleaning supplies..
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Collaborated with team members to enhance workflow and improve overall guest satisfaction scores.
Education
High School Diploma -
Vincent High School
Milwaukee, WI06-1984
Skills
- Safe chemical handling
Maintaing the casino floors, Keeping the restrooms up to standards, Mopping,dusting,vacuuming, An touching up the major points,
- Surface sanitation
- Odor control methods
Languages
English
Timeline
Potawatomi Casino/Hotel Housekeeper
Potawatomi Hotel & Casinofd
02.2017 - Current
High School Diploma -
Vincent High School