Sonya Evette Bramlett
Westland,MI
Summary
Dynamic property management professional with extensive experience overseeing large apartment complexes. Proven track record in enhancing resident satisfaction through effective marketing strategies and compliance with regulations. Strong skills in operations and team management, contributing to improved efficiency and service quality.
Overview
37
37
years of professional experience
Work History
Leasing Specialist
Landings Apartments
Westland, USA
08.2018 - Current
- Supported marketing and leasing efforts, contributing to occupancy goals for apartments.
- Performed and assisted with duties related to managing a site of 1055 apartments.
- Resolved complex resident inquiries, enhancing overall resident satisfaction and retention.
- Monitored compliance with Federal, State, and local laws related to occupancy, leasing, fair housing, hiring, and sexual harassment.
- Accounts payable/receivable duties including: purchasing, inventory control, processing of vendor invoices, and cost control measures.
- Interviewed and processed new hire / termination paperwork, performance evaluations, and payroll for a staff of 30 employees.
- Led transition and sales efforts for new digital cable and internet program, improving service offerings.
Leasing Specialist
Killian Lakes Apartments & Townhomes
Columbia, USA
01.2012 - 01.2018
- Managed operations for 798-apartment site, ensuring effective leasing and resident satisfaction.
- Supported marketing and leasing efforts, contributing to increased occupancy rates.
- Resolved escalated resident inquiries and concerns promptly, enhancing tenant relations.
- Monitored compliance with Federal, State, and local laws and regulations related to occupancy, leasing, fair housing, hiring, and sexual harassment.
- Accounts payable/receivable duties including: purchasing, inventory control, processing of vendor invoices, and cost control measures.
- Interviewed and processed new hire / termination paperwork, performance evaluations, and payroll for a staff of 15 employees.
- Instrumental in implementing the transition and sales for the new digital cable and internet program
Leasing Consultant
Village ApartmentsL
Wixom, USA
01.2000 - 01.2012
- Coordinated marketing and leasing procedures, contributing to increased occupancy rates.
- Managed operations for site of 1609 apartments, ensuring efficient leasing and resident satisfaction.
- Resolved complex resident inquiries and concerns, enhancing community relations and tenant retention.
- Monitored compliance with Federal, State, and local laws related to occupancy, leasing, fair housing, hiring, and sexual harassment.
- Accounts payable/receivable duties including: purchasing, inventory control, processing of vendor invoices, and cost control measures.
- Interviewed and processed new hire / termination paperwork, performance evaluations, and payroll for a staff of 50 employees.
- Instrumental in implementing the transition and sales for the new digital cable and internet program
Bakery / Customer Service
Meijer’s
Wixom, USA
01.2001 - 01.2010
- Fulfilled guest orders by accurately assessing and meeting their needs
- Oversaw register operations, inventory management, and product ordering to maintain smooth store operations
- Educated new team members on store procedures to ensure consistent service quality
Line Leader / Warehouse Coordinator
LDMI Technologies
New Hudson, USA
01.1995 - 01.2000
Shift Manager
McDonald’s
Flint, USA
01.1989 - 01.1996
Education
Nursing
Mott Community College
Flint, MI01-1993
High School -
Beecher High School
Flint, MI01-1990
Skills
- Leasing
- Property management
- Fair housing
- Customer service
- Marketing
- Safety compliance
- Regulatory awareness
- Microsoft Office
- Spreadsheet software
- Database management
- Web browsing tools
- Document preparation
- Multi-tasking
- Problem solving
References
Available upon request.
Languages
English
Professional
Affiliations
- Personal Shopper
Accomplishments
- Leasing University Sales Training Certificate of Completion
Timeline
Leasing Specialist
Landings Apartments
08.2018 - Current
Leasing Specialist
Killian Lakes Apartments & Townhomes
01.2012 - 01.2018
Bakery / Customer Service
Meijer’s
01.2001 - 01.2010
Leasing Consultant
Village ApartmentsL
01.2000 - 01.2012
Line Leader / Warehouse Coordinator
LDMI Technologies
01.1995 - 01.2000
Shift Manager
McDonald’s
01.1989 - 01.1996
Nursing
Mott Community College
High School -
Beecher High School