Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Interests
Timeline
Generic
SONYA R. CHILDS

SONYA R. CHILDS

Hopkinsville,KY

Summary

Extensive customer service and retail experience Proficient in most computer applications, including Microsoft Office and Internet Able to perform most general office duties, including answering multi-line phones, filing, copying, data entry, faxing, word processing, and records management

Motivational Supervisor with 10 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Motivational Supervisor with 10 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Motivational Supervisor with 10 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Motivational Supervisor with 10 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.

Overview

20
20
years of professional experience

Work History

Supervisor Promoted to Store Manager

Bealls
Hopkinsville, KY
02.2020 - 01.2024
  • Got promoted to Store manager
  • Directed and supervised team of 15 employees in daily operations.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Created new strategies for improving customer service standards within the organization.
  • Implemented cost-cutting measures without compromising quality of services offered.

Key Holder/Sales

Shoe Department
Hopkinsville, KY
08.2019 - 05.2018

Education

Associate of Applied Science - Early Childhood Education

Hopkinsville Community College
05.2012

Skills

  • Retail/Customer Service
  • Greet, advise and answer customer questions on merchandise selection or procedure policies
  • Count money in drawer at beginning and end of the shift; coordinate weekly bank deposits
  • Compute sales prices, total purchases and receive and process payments by cash, check, credit or credit payment
  • Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the company
  • Stock products on shelves, racks, cases, bins and tables, examining merchandise to identify items to be recorded or replenished
  • Maintain a safe, clean, appealing environment
  • Manufacturing
  • Process paperwork and keep daily records of product shortages and overages, production schedules, and efficiency totals and made changes accordingly
  • Train and coach new employees on use of machinery, company policies, and goals
  • Maintain cleanliness and order of work area and machinery
  • Able to run several different machines as needed

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Recruited 4 successful new managers within one year.
  • Managed a store that exceeded company expectations in every category during the [Quarter] quarter.
  • Increased sales by 4.4% by coaching department managers on new merchandising standards.
  • Supervised team of 14 staff members.
  • Collaborated with team of [Number] in the development of [Project name].

Interests

Love cooking , spending time with grandkids

Timeline

Supervisor Promoted to Store Manager

Bealls
02.2020 - 01.2024

Key Holder/Sales

Shoe Department
08.2019 - 05.2018

Associate of Applied Science - Early Childhood Education

Hopkinsville Community College
SONYA R. CHILDS