Sophal Mina Whalen
South Jordan,UT
Summary
Highly skilled and detail-oriented data entry professional with over 10 years of experience in maintaining a 99% accuracy rate while entering large volumes of data into databases. Trained in database systems management using various technology platforms. Consistently meets project deadlines by prioritizing and communicating with teammates.
Overview
14
14
years of professional experience
Work History
Health Information Management Supervisor
University Of Utah Hospitals And Clinics
09.2012 - Current
- Supervised staff of ten HIM Identity Analysts, delivering consistent coaching and mentoring to improve job efficiency.
- Interviewed and hired talented performers, bringing exemplary expertise and knowledge to job positions within organization.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Took part in meetings and committees to discuss such topics as electronic health records and communicating best ways to improve workflows.
- Worked with physicians and nurses to improve the quality of patient health documents and records.
- Drove process, efficiency and quality improvements, resulting in 99% or higher accuracy for chart correction cases.
Laboratory Specimen Management
Laboratory Corporation Of America (LabCorp)
10.2009 - 02.2012
- Mentored, coached and trained 25 supervisors and staff to achieve organizational goals and sustain corporate objectives.
- Inputed and updated information in the company database, including lab orders, diagnoses codes, and billing codes.
- Ensured data accuracy and completeness by performing daily quality checks and validation processes.
- Set and oversaw quality assurance guidelines for laboratory work.
- Participated in lab meetings and project presentations.
- Collaborated with other team members to ensure seamless data flow, turn-around time and communication.
- Followed company guidelines and procedures for data entry and information management.
- Maintained confidentiality and security of sensitive data and information.
Education
Associate of Applied Science - Health Information Technology
Weber State University
Ogden, UT07.2017
No Degree - Computer Information Systems
Salt Lake Community College
Salt Lake City, UT10.2002
Skills
- 60 wpm Typing Speed
- 10-Key Certification
- Data Review and Verification
- Data Entry Standards Knowledge
- Alphanumeric Entry
- Multitasking Abilities
- Problem-Solving
- Medical Terminology
- Independent worker
- Microsoft 365, proficient
Timeline
Health Information Management Supervisor
University Of Utah Hospitals And Clinics
09.2012 - Current
Laboratory Specimen Management
Laboratory Corporation Of America (LabCorp)
10.2009 - 02.2012
Associate of Applied Science - Health Information Technology
Weber State University
No Degree - Computer Information Systems
Salt Lake Community College
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