Sophear Men
San Diego,CA
Overview
16
16
years of professional experience
Work History
Shift Manager
Starbucks Coffee Company
San Diego, CA
08.2010 - Current
- Handle disputes and mediate conflicts among employees
- Oversee performance appraisals and employee development programs along side store manager
- Maintain financial reports and ensure accurate cash handling and register function
- Aligned departmental policies and practices with company standards to improve efficiency and customer service
- Lifted the morale of employees by improving efficiency and boosting employee job satisfaction
- Train, prepare and demonstrate skills and business standards
- Ensure compliance in food safety practices
Human Services Specialist Internship
County of San Diego
San Diego, CA
01.2024 - 06.2024
- Developed and implemented employee training programs to enhance skills and knowledge
- Conducted performance evaluations to identify areas for improvement and development
- Managed benefits administration and open enrollment process
- Analyzed and adjusted compensation structures to ensure competitiveness in the market
- Led investigations into employee complaints and conflicts to maintain a positive work environment
- Collaborated with legal team to ensure compliance with employment laws and regulations
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
Skin Care Consultant
Sephora
San Diego, CA
05.2018 - 06.2020
- Conducted skin analysis to evaluate client skin conditions and concerns
- Developed customized daily skincare regimens based on client needs
- Educated clients on ingredients and recommended appropriate skincare products
- Maintained accurate client records and sterilized equipment to ensure cleanliness
- Achieved sales targets by promoting specific skincare products
- Performed facials, exfoliation, and other non-medical skin treatments to enhance client experience
Timeline
Human Services Specialist Internship
County of San Diego
01.2024 - 06.2024
Skin Care Consultant
Sephora
05.2018 - 06.2020
Shift Manager
Starbucks Coffee Company
08.2010 - Current