Summary
Overview
Work History
Education
Skills
Interests
Timeline
GeneralManager
Sophia Anderson

Sophia Anderson

Student
New York,NY

Summary

Motivated creative writer with a passion for both literary and visual art. Knowledgeable about researching material/pitchdecks. Detail-oriented and enthusiastic with excellent teamwork and communication skills. Eager to build on my experience in news reporting and bring that excitement to others. Used to working in fast-paced environments and paying extreme attention to detail. Experience with team coordination for literary/art media.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Barista

Sencha Tea Bar
Bloomington, MN
06.2021 - 08.2022
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Customer Service Representative

Lunds And Byerlys
Eagan, MN
04.2017 - 05.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.

Education

High School Diploma -

Nova Classical Academy
St. Paul
08.2018 - 08.2022

Skills

Food preparation and safety

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Interests

Creative writing

Social media/content creation

Music production

Magazine editing (literary/visual art)

Timeline

Barista

Sencha Tea Bar
06.2021 - 08.2022

High School Diploma -

Nova Classical Academy
08.2018 - 08.2022

Customer Service Representative

Lunds And Byerlys
04.2017 - 05.2020
Sophia AndersonStudent