Reliable healthcare professional with hands-on phlebotomy, basic life support, and patient-focused care experience. Skilled in venipuncture, specimen handling, and calm patient support across all age groups.
Work History
Bartender
4 Months
Boardwalk Restaurant and Bar | 06.2026 - Current
Mixed cocktails, beer, and wine orders with consistent speed and accuracy.
Trained new bartenders on drink recipes, service standards, and POS procedures.
Served high customer volumes during special events, nights, and weekends.
Laboratory Support Technician
1 Year 3 Months
Gundersen Health System | 03.2025 - 06.2026
Executed venipuncture and capillary procedures to ensure accurate sample collection and support diagnostic testing blood collections according to established procedures across all age ranges.
Prepared patients for blood draws and provided reassurance to reduce anxiety.
Labeled, handled, processed, and transported specimens accurately and promptly.
Communicated effectively with nurses, laboratory staff, providers, and other members of the healthcare team.
Restaurant Manager
3 Years
La Crosse Bierhaus | 05.2023 - 05.2026
Supervised daily front-of-house and back-of-house operations to maintain smooth restaurant service.
Trained staff on POS procedures, food safety standards, and guest service expectations.
Coordinated scheduling, shift coverage, and labor needs to support consistent operations.
Resolved guest concerns promptly to protect service quality and customer satisfaction.
Patient Care Assistant
1 Year 2 Months
Eagle Crest Assisted Living | 06.2023 - 08.2024
Assisted residents with activities of daily living such as bathing, dressing, grooming, toileting, and oral care.
Monitored vital signs and reported changes promptly to nursing staff.
Administered medication according to prescribed orders and facility protocols.
Followed care plans for residents with fall risk, aspiration risk, pressure-injury risk, or behavioral symptoms.
Education
Bachelor of Science - Biomedical Sciences
University of Wisconsin, La Crosse | La Crosse, WI | 12-2026