Sophia Band
Greenville,NC
Summary
Proactive Bartender and Server with expertise in high-volume customer service during peak hours. Skilled in cash handling, POS systems, suggestive selling, and classic cocktails. Bringing strong customer service expertise, reliability, and an outgoing personality to create exceptional guest experiences.
Overview
3
3
years of professional experience
Work History
Bartender
The Waxwing
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
The Waxwing
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Kindergarten Aid
Jackson Street School
09.2022 - 06.2023
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Cleaned, organized and restocked classrooms for upcoming classes.
Education
Bachelor of Arts - Social Work
East Carolina University
Greenville, NC05.2027
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Customer service expertise
- Suggestive Selling
- Classic cocktails
- Bar Equipment Familiarity
Timeline
Bartender
The Waxwing
05.2024 - Current
Kindergarten Aid
Jackson Street School
09.2022 - 06.2023
Server
The Waxwing
06.2021 - Current
Bachelor of Arts - Social Work
East Carolina University