Sophia Bruce
Citrus Heights,CA
Summary
Highly motivated and committed Medical Assistant and Phlebotomist with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Marshall Medical Center (Sierra Primary Care)
2023.08 - Current
- Ensure patients are up to date on health maintenance screenings
- Prepare patient charts and collect all necessary patient health information pertaining to visit
- Proficient in taking vital signs such as blood pressure (all are taken manually), temperature, SpO2, heart rate
- Administer all necessary vaccines, and place/read PPD skin tests
- Perform POC tests (glucose, INR, rapid strep, COVID, urine dip-sticks, etc.)
- Perform EKG tests and alert M.D of any abnormal cardiac activity immediately
- Experience with Snellen eye exam, MMSE (Mini-Mental State Examination), PHQ-9, GAD-7, etc
- Assist with sterile procedures (i.e lesion and cyst removal, biopsy)
- Suture removal and wound care
HSS II (Clinic/Medical Assistant)
Planned Parenthood
2021.08 - 2023.06
- Provide non-judgmental, efficient and professional healthcare services to all patients
- Mentor and train all new employees with basic lab/back office skills (pipetting, centrifuging drawing up medication for injections, vital signs, sterile technique etc) and inform on all patient education material for every service offered at our clinic
- Deliver accurate patient information regarding all services offered at Planned Parenthood (i.e. abortion and sterilization services, STI testing, contraception, primary care, routine gynecological services, gender-affirming care, etc.)
- Prepare/clean exam rooms, assist with complex medical procedures such as surgical abortions, vasectomies
- Perform and document all lab work (routine venipuncture and injections as needed)
- Deliver standing order test results along with corresponding patient education material
- Prepare patient charts, enter visit charges, scan patient information into chart (i.e referrals, prescription orders, outside medical records)
Key Leader (Floor Manager)
Lululemon
2020.09 - 2021.06
- Provide direct coaching, feedback and development opportunities to fellow team members to help support overall retail and individual performance goals
- Interpret business plans and metrics for the week/month
- Create employee scheduling on the floor and ensuring staff are up to date with new training modules and answer any questions in regards to new product launches
- Assist in training new employees with company protocol, as well as help guide them towards their goals within the company
- Supervise team members while on the floor and ensure tasks are being completed in a timely manner
- Maintain store cleanliness
- Manage cash drawers at open and close of store hours
Educator
Lululemon
2018.09 - 2020.09
- Worked successfully with a diverse group of team members to accomplish in store tasks (i.e visual merchandising, inventory control, outgoing/incoming shipments)
- Provide technical patient education to guests about the fabric, features, fit and function(s) of all garments and accessories
- Designated by Store Manager- On site bra fitting and fabric expert- responsible for leading trainings on bra fittings and all new fabrics
- Efficiently operated point of sale (POS) systems for processing guest transactions and in store profiles
- Independently manage and resolve guest questions and concerns.
Research Assistant- Part Time
ETR (Education, Training and Research)
2018.09 - 2018.10
- Assisted in preparing data collection and educational materials for an implementation study of a healthy relationship curriculum.
Retail Sales Associate
Warmth Company
2015.11 - 2017.01
- Performed floor moves, merchandising, display maintenance and cleaning duties to keep sales areas clean, organized and current
- Assist with daily opening and closing duties (counting cash, processing returns, receiving new shipments, etc.)
- Display excellent teamwork abilities and customer service sills, while contributing to a collaborative work environment
- Work independently with all back of hour duties (organizing/processing new product, inventory management, communicating with vendors, etc.).
Education
Certified Phlebotomy Technician 1 - Phlebotomy
Sacramento Phlebotomy Training Specialists
Citrus Heights, CA04.2023
Bachelor of Arts - Psychology
San Jose State University
San Jose, CA05.2021
Associate of Arts - Psychology
Cabrillo College
Santa Cruz, CA06.2018
Skills
- Compassionate
- Critical Thinking
- Detail Oriented
- CPR
- Medical Terminology
- EHR systems (EPIC, NextGen)
- Phlebotomy
- Infection Control
Certification
- Certified Phlebotomy Technician (CPT-1), Valid through 09/2026 LISCENSE# CPT-02376037
- Basic Life Support- Valid through 07/2024 CERTIFICATE #00VE2CL
Timeline
Medical Assistant
Marshall Medical Center (Sierra Primary Care)
2023.08 - Current
HSS II (Clinic/Medical Assistant)
Planned Parenthood
2021.08 - 2023.06
Key Leader (Floor Manager)
Lululemon
2020.09 - 2021.06
Educator
Lululemon
2018.09 - 2020.09
Research Assistant- Part Time
ETR (Education, Training and Research)
2018.09 - 2018.10
Retail Sales Associate
Warmth Company
2015.11 - 2017.01
Certified Phlebotomy Technician 1 - Phlebotomy
Sacramento Phlebotomy Training Specialists
Bachelor of Arts - Psychology
San Jose State University
Associate of Arts - Psychology
Cabrillo College
- Certified Phlebotomy Technician (CPT-1), Valid through 09/2026 LISCENSE# CPT-02376037
- Basic Life Support- Valid through 07/2024 CERTIFICATE #00VE2CL
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