Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Sophia Castro

Orlando,FL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Wings Plus
Coral Springs, FL
03.2022 - 07.2024
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted guests and provided menus.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Babysitter

Private Employers
Coral Springs, Florida
01.2022 - 07.2024
  • Tailoring activities based on the individual needs of each child under care.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Administering medication when needed according to parent instructions.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Using problem-solving skills to anticipate potential issues before they arise.

Education

High School Diploma -

Coral Glades High School
Coral Springs, FL
06-2024

Skills

  • Guest Engagement
  • Food inspection
  • Supply Restocking
  • Safe Food Handling
  • Table Setting
  • Food Running
  • Order Management
  • Point of Sale (POS) system operations
  • High-volume dining
  • Exceptional customer service
  • Dining customer service
  • Order Accuracy
  • Strong Work Ethic

Affiliations

While working at wings plus I was also a competitive cheerleader, babysitter, and participated in clubs like HOSA and Student Government. I also volunteered at the local city league coaching young cheerleaders in the winter.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR Certified
  • EKG Technician
  • ServSafe Certified

Timeline

Server

Wings Plus
03.2022 - 07.2024

Babysitter

Private Employers
01.2022 - 07.2024

High School Diploma -

Coral Glades High School

Similar Profiles

CREATE PROFILE
Sophia Castro