Sophia Castro
Kaiser Permanente
1
Language
1
Certification
2
years of professional experience
Personable and reliable individual with passion for providing exceptional customer service. Understands health safety standards and proper sanitation techniques, with skills in multitasking and maintaining clean and organized workspace. Committed to contributing to a positive team environment and ensuring customer and patient satisfaction.
Work History
Food Service Worker
4 Months- Delivered exceptional customer service by addressing inquiries and accommodating dietary preferences.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Operated kitchen equipment safely and effectively.
Food Service Worker
1 Year 10 Months- Prepared and served nutritious meals in accordance with dietary guidelines.
- Maintained cleanliness and organization of kitchen to ensure compliance with health standards.
- Assisted in inventory management, ensuring proper stock levels of food and supplies.
- Collaborated with team members to enhance workflow efficiency during peak service hours.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Provided compassionate, courteous service to patients and addressed meal-related questions and concerns
Education
High School Diploma
- Microeconomics AP Course
- Macroeconomics AP Course
- European History AP Course
- United States History AP Course
- Environmental Science AP Course
- English Composition AP Course
- 4.20 GPA
- Member of National Honor Society, 2020/2021, 2021/2022 and 2022/2023
- Member of California Scholarship Federation, 2021/2022 and 2022/2023
- Captain of Escondido High Schools Field Hockey Team
- Player for Escondido Volleyball, 2019 to 2021
- Player for Escondido Field Hockey, 2021 to 2023
- English Award Recipient
Associate of Science - Science And Mathematics
- Dean's List [Fall 2023]
- Dean's List [Spring 2024]
- Dean's List [Fall 2024]
- Dean's List [Spring 2025]
Skills
Customer service
Organizational Skills
Multitasking
Calm Under Pressure
Fast-paced environment
Collaborative
Quick learner
Hardworking
Customer Engagement
Cultural Awareness
Adaptability
Responsible
Certification
- Food Handler's Card
- OSHA Certified
Languages
Spanish
Limited
References
References available upon request.
Timeline
Food Service Worker
Kaiser Permanente
10.2024 - CurrentRead More
Food Service Worker
San Diego Zoo Safari Park
04.2024 - 08.2024Read More
Escondido High School
High School Diploma
Read More
Palomar College
Associate of Science from Science And Mathematics
Read More