Open To Work
Sophia Cepeda
Mesa,AZ
Work Preference
Summary
Results-driven professional with a diverse background in hospitality and retail. Demonstrated ability to train staff and maintain high service standards, focused on driving venue revenue and delivering outstanding customer experiences. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Bartender
American Junkie
Hermosa Beach, California
04.2025 - 05.2026
- Consistently achieved the highest sales volume across all shifts, driving maximum venue revenue through strategic up selling of premium spirits and food menu items.
- Managed fast-paced dining room section while taking drink orders and serving guests at full bar, optimizing service efficiency.
- Enforced local liquor laws by verifying identification and responsibly monitoring guest alcohol consumption to ensure compliance.
Server
American Junkie
Hermosa Beach, California
04.2022 - 05.2026
- Managed high volume server duties during peak hours, serving up to 14 tables with a focus on order accuracy and cleanliness.
- Supported team by running food, maintaining table cleanliness, and stocking supplies during peak hours to enhance service flow.
- Trained new staff members on operational procedures to ensure consistent service standards.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Sales Associate
Steve Madden
Torrance, California
11.2021 - 04.2022
- Engaged customers in conversation, utilizing interpersonal skills to enhance customer experience and satisfaction.
- Operated the cash register and handled returns smoothly.
- Maintained store displays, creating visually appealing environments that attracted shoppers and promoted product visibility.
- Managed stockroom operations to ensure order, managing shipment receipts and organizing back stock to support inventory accuracy.
Server
Round Table Pizza
Hermosa Beach, California
10.2019 - 03.2020
- Demonstrated enthusiasm and knowledge of menu and products to enhance customer experience.
- Managed to-go orders to facilitate smooth operations for customers and restaurant.
- Cleaned and organized tables and chairs to ensure a welcoming dining area for incoming customers.
- Managed cash handling to ensure secure and accurate payment processing. and processed payments accurately at the register.
Education
High School Diploma -
Leuzinger High School
Lawndale, CA06-2018
Skills
- Upselling techniques
- Customer engagement
- Time management
- Effective communication
- Professional demeanor
- Adaptability
- Strong multitasking
- Highly reliable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bartender
American Junkie
04.2025 - 05.2026
Server
American Junkie
04.2022 - 05.2026
Sales Associate
Steve Madden
11.2021 - 04.2022
Server
Round Table Pizza
10.2019 - 03.2020
High School Diploma -
Leuzinger High School