Sophia Cetrone
Darien,IL
Summary
Adaptable professional with a strong background in customer service and event organization. Known for effective communication and time management skills, contributing to seamless guest experiences and team support during peak service periods.
Overview
3
3
years of professional experience
Work History
Host
The Foxtail
Downers Grove, Illinois
09.2025 - 08.2026
- Greeted and welcomed guests upon arrival at The Foxtail.
- Managed seating arrangements to optimize guest flow and comfort.
- Maintained cleanliness and organization of the front entrance area.
- Assisted staff during busy service periods.
Summer Camp Volunteer
Montini Catholic High School
Lombard, Illinois
08.2023 - 05.2026
- Led daily activities for children, ensuring engagement and participation.
- Organized drills and practices to improve overall team coordination.
- Assistant coach for children in fifth through eighth grade in volleyball and soccer camps at Montini Catholic High School.
Sales Associate
Old Navy
Oakbrook Terrace, Illinois
04.2025 - 10.2025
- Educated customers on current promotions and sales to drive informed purchasing decisions.
- Processed transactions accurately using point-of-sale systems.
- Designed and arranged merchandise displays to create visually appealing shopping environments.
Crew Member
Oberweis
Downers Grove, Illinois
09.2024 - 02.2025
- Served food quickly for positive guest experiences.
- Operated cash register and processed transactions accurately and efficiently.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Guest Service Representative/Swim Instructor
Paradise Bay Water Park
Lombard, Illinois
03.2024 - 09.2024
- Managed ticket sales and entry processes for smooth visitor flow.
- Assisted guests with inquiries about park attractions and amenities.
- Maintained cleanliness and organization of guest service areas throughout the day.
Education
High School Diploma -
Montini Catholic High School
Lombard, IL05-2026
Bachelor of Science - Economics
Marquette University
Milwaukee, WI09-2026
Skills
- Guest management
- Customer service
- Team coordination
- Event organization
- Project management
- Time management
- Adaptable to change
- Collaborative teamwork
- Communication skills
Timeline
Host
The Foxtail
09.2025 - 08.2026
Sales Associate
Old Navy
04.2025 - 10.2025
Crew Member
Oberweis
09.2024 - 02.2025
Guest Service Representative/Swim Instructor
Paradise Bay Water Park
03.2024 - 09.2024
Summer Camp Volunteer
Montini Catholic High School
08.2023 - 05.2026
High School Diploma -
Montini Catholic High School
Bachelor of Science - Economics
Marquette University