I am a highly-motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Lead Caller
Ruffalo Noel Levitz, LLC
Raleigh, NC
09.2023 - Current
Generated leads with the successful cold calling of donor prospects and skilled use of persuasive communication skills.
Followed up on customer inquiries not immediately resolved.
Kept records of customer interactions and transactions; recording details of inquiries and comments.
Provided product and service information to customers.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Kennel Technician
Lucky Bones Country Club
Mount Airy, NC
05.2023 - 08.2023
Bathed and groomed pets using gentle techniques.
Supported animal health by keeping areas clean, neat, and properly sanitized.
Monitored animals for signs of illness or distress and reported to the supervisor immediately.
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Exercised animals to maintain physical and mental health.
Adhered to pet care plans, medication requirements, and dietary restrictions as part of quality care.
Adhered to standards set forth by local laws regarding animal welfare.
Research Intern
Crowd the Tap
Raleigh, NC
12.2022 - 05.2023
Edited reports, communications, and background papers prior to submission.
Collected water samples in rural areas to test for lead contamination.
Communicated results with households and supervisors.
Attended conferences and seminars related to the company's mission statement and goals.
Engagement Center Supervisor (Remote) at Ruffalo Noel Levitz, LLC (CU Foundation)Engagement Center Supervisor (Remote) at Ruffalo Noel Levitz, LLC (CU Foundation)